Forward Deployed Engineer (Remote)Straight from Telnyx’s careers page. Apply on the company site — no recruiter, no middleman.
Forward Deployed Engineer (Remote)
Location: United States
Department: Sales
About Telnyx
Telnyx is an industry leader thats not just imagining the future of global connectivity—were building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network, to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, were shaping a new era of seamless interconnection between people, devices, and applications.
Were driven by a desire to transform and modernize whats antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, were proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.
Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. Were currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.
The Role
Were looking for a Forward Deployed Engineer to join our team. Youll embed directly with enterprise customers to architect and ship production systems on Telnyxs global network—voice, messaging, AI, and wireless. This isnt about demoing products; its about building real solutions that work at scale.
This role would suit a technical professional who thrives at the intersection of engineering and customer success. Youre equally comfortable debugging SIP traces as you are leading a whiteboard session with a customers engineering team. The ability to own outcomes from POC to production go-live is essential.
This role has 10–30% travel to customer sites for deployments, workshops, and escalations.
Responsibilities
• Embed with enterprise customers to understand their communications workflows, AI use cases, and integration challenges firsthand
• Build and deploy custom implementations: AI Voice Assistants, Telnyx APIs (Voice, Messaging, Fax, Wireless), WebRTC
• Lead POCs, pilots, and production launches from whiteboard to go-live
• Own customer outcomes—stay engaged until the solution is live and stable
• Collaborate directly with Product and Engineering to shape the roadmap based on field insights
• Create clear technical documentation, runbooks, and maintainable solutions for handoff
• Troubleshoot and resolve complex integration issues alongside customer teams
What We Are Looking For
• CS degree or equivalent experience
• 3+ years building software or doing technical consulting
• Proficiency in multiple languages: Python, Node.js, Go—youre more dangerous in some than others
• Strong API fluency, event-driven thinking, and cloud-native instincts
• Exposure to SIP, WebRTC, or real-time voice/messaging systems
• Ability to translate its not working into root cause
• Comfortable working on customer sites and in high-stakes technical conversations
Bonus Points For
• Experience with AI voice assistants, STT, or LLM-based conversational systems
• SQL proficiency (Postgres, MySQL, Oracle)
• ETL and data wrangling experience
• DevOps fundamentals (Docker, Kubernetes, CI/CD)
• Background in telecom, CPaaS, or high-growth SaaS
• Security mindset (IAM, encryption, audit logging)
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