Solutions Engineer (Remote)
Straight from Verifiable’s careers page. Apply on the company site — no recruiter, no middleman.
Solutions Engineer
Team: Engineering
Location: Remote
Commitment: Full Time
Workplace Type: remote
This is a new role on the Engineering team, created to own the API layer end-to-end.. Youll sit at the intersection of Sales, Implementation, and Support: brought in early on API and web app deals to scope feasibility, owning SOW review for API/web app implementation scope, and serving as the go-to API expert for Support when tickets need deeper technical context. API customers are among our highest-retention, lowest-support-load accounts, and this role exists to protect and grow that.
Youre a technical, client-facing professional whos comfortable being the person in the room translating between a customers integration needs and what our platform can actually do. You dont need to be a deep backend engineer — what matters is that you can read and reason about an API, scope an implementation honestly, and communicate clearly and confidently with clients throughout a sales or implementation cycle. Youre a self-starter: this role isnt fully defined yet, and youll help shape it as you go.
Key Responsibilities
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Get involved early in the sales process on API and web app deals to assess technical fit and scope
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Own SOW review for API and web app implementation scopes
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Support the implementation of API and web app customers
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Serve as the escalation resource for API-related Zendesk tickets, closing the current API knowledge gap in Support
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Act as a resource for upselling and solutioning conversations with existing API customers
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Coordinate across Sales, Implementation, Engineering, and Support to keep API-related commitments visible and on track
Qualifications
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3+ years in a Solutions Engineer, Sales Engineer, or similar pre-sales role in B2B SaaS
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Working familiarity with APIs and integrations — able to scope integration requirements and speak credibly to technical stakeholders, without needing deep backend engineering depth
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Experience scoping or reviewing statements of work (SOW) with clients
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Strong written and verbal communication skills; comfortable being customer-facing from day one
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Comfortable operating with ambiguity in a role thats still being defined
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Customer-retention minded — sees API customers as a relationship to protect, not just a ticket queue
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Self-starter, able to bring structure to a role without much existing precedent
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Strong cross-functional communicator; equally at ease with clients, sales, and engineers
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