Billing & Collections Coordinator

Team: Accounting Operations

Location: Chicago, IL, Remote

Commitment: Full Time

Workplace Type: remote

Salary:

What You’ll Be Doing

• Generating and issuing accurate invoices in a timely manner.
• Creating Sales Orders from statement of work (MSA) Contracts into Netsuite with accuracy and attention to detail.
• Reviewing Salesforce closed won opportunities to Netsuite sales orders for accuracy and performing proper quality control checks between the two systems.
• Monitoring accounts receivable and following up with clients on outstanding balances.
• Maintaining and updating customer billing information.
• Investigating and resolving billing discrepancies and disputes.
• Coordinating with internal departments to verify billing data and resolve client concerns.
• Preparing regular reports on aging accounts and collection status.
• Ensuring compliance with company policies and applicable regulations regarding billing and collections.
• Negotiating payment plans with delinquent accounts when necessary.
• Maintaining detailed records of all billing and collection activities.
• Supporting month-end and year-end financial closing processes.

What We’re Looking For

• Bachelor’s degree in Accounting, Finance, or a related field.
• 2-4 years of experience in accounts receivable, general accounting, or related roles.
• Demonstrated experience managing billing processes with a high degree of accuracy and attention to detail.
• Experience working within ERP and accounting systems, preferably NetSuite.
• Familiarity with NetSuite, including creating and reviewing sales orders, invoices, customer records, and billing transactions, is strongly preferred.
• Ability to learn and navigate new systems quickly.
• Strong knowledge of accounting principles, with expertise in deferred revenue and revenue recognition.
• Strong Excel skills required, including the use of Pivot Tables, XLOOKUP/VLOOKUP, SUMIF/SUMIFS, filtering, and data reconciliation.
• Experience analyzing billing, collections, or financial data in Excel.
• Ability to meet deadlines and timelines for accurate “month end” close of financial records.
• Exceptional attention to detail and organizational skills.
• Strong communication and interpersonal skills to collaborate with cross-functional teams and customers.
• Ability to prioritize tasks, manage deadlines, and adapt to a fast-paced environment.