Engineering Manager

Team: Cloud

Location: Sydney

Commitment: Full-time Permanent

Workplace Type: hybrid

Key Responsibilities

Own the day-to-day delivery of your engineering team: run planning, refinement, and sprint rhythms that keep work predictable and the team focused

Lead and develop a team of engineers through regular one-on-ones, career conversations, and coaching — creating an environment where people do their best work

Maintain and improve the technical health of the codebase, making pragmatic calls on legacy debt versus new investment based on real customer and business impact

Triage customer-reported issues and production incidents with a clear eye on ROI — distinguishing problems that need fixing from noise that doesnt

Contribute to technical direction, keeping yourself close enough to the work to be a credible and useful partner to your engineers as well as the product and design leadership triad

Spot process friction and fix it — whether thats in how the team plans, how bugs are triaged, or how engineers collaborate — without waiting to be asked

Build relationships beyond your immediate team, partnering with engineers, product managers, designers, and customer-facing functions across the business

Required Skills & Experience

Technical Skills

Recent background as a software engineer, with experience working across complex, large-scale SaaS products

Comfortable navigating and leading work in legacy codebases: able to assess technical debt pragmatically, avoid unnecessary rewrites, and align technical priorities to product strategy

Able to contribute to technical direction, participate meaningfully in architectural discussions, and review code — you dont need to be shipping features, but your engineers should trust your technical judgement

Experienced in scoping and estimating complex features in partnership with Product, including feasibility trade-offs and high-level effort sizing

Understands what good looks like in a high-scale SaaS environment: endpoint performance, data integrity, release safety, and the operational discipline that keeps large customer workloads running well

Behavioural Skills

Genuinely interested in people leadership — you see coaching, career development, and team health as core to the job, not a distraction from the technical work

Self-directed and proactive: you notice whats not working and improve it without needing someone to point it out first

Pragmatic decision-maker: you weigh trade-offs clearly, move on reversible decisions quickly, and dont let perfect get in the way of better

Strong communicator — able to give direct, useful feedback to engineers and have honest conversations with your manager and peers about whats going well and what isnt

Team-oriented and relationship-driven: you invest in the people around you and build trust across teams, not just within your own

AI Skills

Actively uses AI tools as part of day-to-day work; someone who hasnt yet integrated AI tools into their workflow wont thrive here

Able to evaluate AI-generated code for quality and appropriateness, and has a view on where AI accelerates engineering work versus where human judgement is still essential

Curious about how AI tooling is evolving and willing to experiment with new approaches that improve team productivity and developer experience

Success Looks Like

At 3 months: you know your engineers well, delivery is running smoothly, and youve started building relationships outside your immediate team

The teams planning and triage rhythms are consistent and well-run — sprint ceremonies happen, refinement is useful, and bug triage is fast and well-reasoned

Youve identified at least one process or technical pain point and driven a tangible improvement, without being directed to do so

Engineers on your team feel supported, have clarity on their development, and are engaged — reflected in team health signals and how they talk about their work

Youre a trusted partner to your senior engineering manager, taking on delegated work effectively and escalating only when it genuinely needs escalation

What You Need to Know

Office/in-person: This role is based in our Sydney office. In-office attendance 2-3 days per week is expected.

On-call: The Inspections product supports customers at significant scale — some level of production awareness and availability out of hours for high-severity incidents is part of the role.

More than a job

Equity with high growth potential, and a competitive salary
Flexible working arrangements
Access to professional and personal training and development opportunities
Hackathons, Workshops, Lunch & Learns
In-house Culinary Crew serving up daily breakfast, lunch and snacks
Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages
Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy
Quarterly celebrations and team events
On-site gym, table tennis, board games, books library, and pet-friendly offices