Director of Recruiting

Location: Remote

• Establish and monitor recruiting KPIs, including placements, fill rates, time-to-fill, candidate submittals, interviews, and retention metrics.
• Analyze recruiting trends, labor market conditions, and workforce data to identify opportunities for growth, process improvement, and market intelligence that supports business growth.
• Forecast hiring needs and develop scalable recruitment plans as a member of the leadership team.
• Build relationships with experienced professionals across our markets to strengthen the long-term talent network.
• Drive continuous improvement initiatives to enhance recruiting effectiveness and operational efficiency.

• Lead, mentor, and develop the recruiting team, including recruiting managers, recruiters, recruiting coordinators, and sourcing specialists.
• Hire, onboard, and train recruiting staff, and own performance management, coaching, and professional development.
• Establish performance expectations, goals, and accountability standards for the team.
• Conduct regular coaching sessions, performance evaluations, and development planning.
• Create and maintain recruiter training programs, best practices, and standard operating procedures.
• Foster a collaborative, high-performance culture focused on results and exceptional service.

• Collaborate with the Business Development team to understand client workforce needs, hiring challenges, and staffing forecasts.
• Serve as a resource to the Business Development team on labor market trends, compensation expectations, and talent availability.
• Partner with the Business Development team to support client retention and expansion efforts.
• Participate in key client meetings, workforce planning discussions, and escalations as needed.
• Ensure recruiting teams consistently deliver qualified candidates and maintain agreed service levels.

• Oversee full-cycle recruitment activities from job intake through onboarding coordination.
• Develop sourcing strategies using job boards, referrals, networking, social media, databases, and direct outreach.
• Develop and maintain talent pipelines for high-volume and difficult-to-fill positions.
• Promote a positive, professional candidate experience, with consistent communication and timely follow-up throughout the hiring process.
• Monitor candidate satisfaction and identify opportunities for improvement.
• Monitor recruiter workloads and resource allocation to maximize efficiency.
• Implement recruiting technologies and sourcing methodologies that improve effectiveness.
• Support the Business Development team on proposal development, new client account launches, and staffing program rollouts.

• Ensure recruiting practices comply with federal, state, and local employment laws.
• Maintain compliance with Equal Employment Opportunity (EEO) guidelines and affirmative action requirements where applicable.
• Partner with HR on onboarding, background checks, employment eligibility verification, and employment documentation.
• Ensure adherence to client-specific hiring requirements and staffing agreements.
• Maintain accurate recruiting records and reporting within Bullhorn and related platforms.

• Translates labor market and business data into recruiting strategy and scalable team plans.
• Builds, coaches, and holds a recruiting team accountable to clear performance standards.
• Understands staffing economics, fill-rate and revenue drivers, and how recruiting decisions affect client outcomes.
• Partners closely with the Business Development team to deliver talent that meets client expectations.
• Communicates expectations, performance, and market insight clearly across the team, leadership, and Business Development.
• Takes ownership of recruiting results and addresses issues directly and promptly.
• Manages competing priorities and shifting client demands in a fast-paced environment.

• Bachelors degree in Human Resources, Business Administration, Communications, or a related field preferred.
• Equivalent combination of education and staffing industry experience may be considered.

• Minimum 7 years of staffing agency recruiting experience.
• Minimum 3 years of leadership experience managing recruiters or recruiting teams.
• Proven success recruiting across multiple industries and job classifications.
• Experience supporting high-volume staffing environments.
• Experience supporting client relationships and workforce planning initiatives.
• Demonstrated success achieving placement and revenue goals.

• Experience leading recruiting across multiple staffing markets.
• Experience with Bullhorn or comparable applicant tracking and CRM platforms.
• Knowledge of contingent workforce management and staffing operations.
• Experience supporting multi-state recruiting operations.

• Strong understanding of staffing industry recruiting best practices.
• Exceptional leadership and team development skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong client relationship management and consultative communication skills.
• Advanced sourcing and talent acquisition expertise.
• Strong analytical and reporting capabilities.
• Excellent negotiation and closing skills.
• Proficiency with Bullhorn, Microsoft Office, and recruiting technologies.
• Ability to influence and collaborate across all organizational levels.
• Professional written and verbal English proficiency.