Product Owner (Ireland Remote)

Team: Product Management

Location: Dublin

Commitment: Full-time

Workplace Type: remote

What Youll Do

• Own the engineering team backlog. Maintain it in a prioritized, ready-to-work state with the right mix of strategic features, customer escalations, technical debt, and bug fixes.
• Prioritize across product strategic priorities, customer escalations, and engineering-identified technical debt. Make the tradeoffs explicit.
• Identify blockers early (technical, organizational, cross-team, or strategic) and escalate to the right owner to unblock the team with minimal impact to delivery.
• Run engineering ceremonies: daily stand-up, backlog grooming, sprint planning, and retrospectives. Use them as instruments to surface issues and manage flow.
• Partner with Product Engineers to translate validated solutions into well-formed user stories, acceptance criteria, and a sequenced delivery plan.
• Partner with Customer Success and Support to triage customer escalations, scope the real problem, and slot the work appropriately.
• Set realistic delivery expectations and provide regular, honest updates on what is shipping, what is at risk, and why.
• Maintain a trust-based relationship with the engineering team. You are their advocate for clarity, focus, and protection from churn.

What Were Looking For

• Bachelors degree in business, computer science, or a related field, or equivalent experience.
• 5+ years as a Product Owner, Scrum Master, or Technical Program Manager in an agile B2B SaaS environment.
• Strong knowledge of agile and scrum methodologies, and the practical experience to know when to follow the playbook and when to deviate from it.
• Demonstrated ability to prioritize across competing inputs (strategic, customer, technical) and defend those priorities with clear reasoning.
• Sharp instincts for spotting blockers and the communication skills to escalate them without creating drama.
• Technical literacy. You can read an API spec, follow an architecture conversation, and reason about engineering tradeoffs well enough to make calls on the backlog.
• Strong written and verbal communication. You are a clarifier, not a confuser.
• Detail-oriented and structured. You hold a complex backlog in your head and still keep the teams next two weeks crisp.
• Collaborative, low-ego team player. You measure success by the teams throughput.
• SaaS platform and API integration experience is required. IT Asset Management, ITSM, or adjacent enterprise IT experience is a strong plus.

Our Benefits Package

Dental & Vision Insurance
Employee equity plan
Health Insurance for you, your spouse and dependents
Pension, Life insurance and Income protection
Remote working & flexible work schedules
Working from home equipment allowance
Choice of preferred equipment, Mac or PC
Regular, fun social events and workshops

What We Can Offer You

Market Competitive Salary
A progressive, healthy work culture with excellent opportunities for professional and personal development.
Top performers will have an opportunity to help shape the team. Working directly with the founders to drive initiatives and create a structure that scales.
A once-in-a-lifetime career opportunity to get onboard a fast-growing business that is venture-backed by Shasta Ventures, SYN Ventures, and Riverside Acceleration Capital