Technical Writer

Location: Remote, USA

Department: Product

Location Type: REMOTE

Employment Type: FULL_TIME

• We cannot sponsor or transfer any visas, of any kind now or in the future (ex. OPT, EAD, H1B, H4, etc.)*

• The salary offered for this position will be based on a candidate’s experience and skill demonstrated during interviews and other evaluations

• Write technical documentation for the loading functionality of the Ocient System by partnering with internal SMEs to understand documentation requirements.
• Manage internal writing timelines, review cycles, and SMEs to execute flawlessly and deliver high-quality content on time.
• Anticipate and effectively mitigate problems; consistently communicate to stakeholders about updates on progress, process, and relevant delays or issues.
• Work collaboratively and proactively with internal teams to communicate documentation requirements and ensure efficient development and delivery of documentation.

• Bachelor’s degree in Computer Science, Engineering, or Math, and 6+ years of experience in the software industry.
• Must have 3+ years of technical writing experience.
• Experience in writing about technical topics for databases or data warehouses is required.
• Foster a user-centric approach towards everything you write.
• A proactive attitude and a willingness to roll up your sleeves to get the job done on time.
• Must be a team player and a self-starter with strong leadership and interpersonal skills.
• Ability to collaborate with diverse technical SMEs and draw from diverse skill sets.
• Must be detail-oriented with strong organizational and multitasking ability.
• Demonstrate ability to manage multiple projects.
• Genuine excitement about fueling innovation with a future-forward technical product and a highly skilled team of industry experts.
• Positive and problem-solving attitude when faced with challenging situations.
• Superior verbal and written communication skills, with an eagle eye for detail.

• AI proficiency in the context of technical writing, agentic workflows, SQL, Markdown, docs-as-code, and creation of technical diagrams.