Solution Architect – Microsoft Dynamics 365

Location: Remote

• Lead end-to-end CRM solution architecture and design across Microsoft Dynamics 365 and Power Platform.
• Define integration strategy and architecture for CRM and surrounding enterprise systems.
• Design robust data architecture, including data models, data flows, governance, and integration considerations.
• Develop customisation and extensibility strategies, ensuring solutions are scalable and maintainable.
• Evaluate functional and technical requirements and translate them into appropriate CRM solution designs.
• Provide architectural guidance to development and implementation teams.
• Ensure adherence to enterprise architecture, security, scalability, performance, and best-practice standards.
• Support technical decision-making and identify opportunities to optimise the CRM landscape.

• 12+ years of overall IT/CRM experience, with strong experience in solution architecture.
• Strong expertise in Microsoft Dynamics 365 CRM and Microsoft Power Platform.
• Proven experience in CRM solution design, integration architecture, data architecture, and customisation planning.
• Strong understanding of enterprise integration patterns, APIs, data management, and CRM architecture principles.
• Ability to work with business and technical stakeholders to define practical, scalable solutions.
• Strong communication, stakeholder management, and architectural documentation skills.

• End-to-end CRM solution architecture and design.
• CRM integration strategy and architecture.
• Data architecture and data-flow design.
• Customisation and extensibility strategy.
• Architecture documentation and technical guidance for implementation teams.