Customer Project Manager 2

Location: United States; Hybrid

Customer Facing Program Manager

We are currently seeking an experienced Program Manager to manage and deliver complex programs for one of our top strategic customers. The ideal candidate will have a strong background in technical project/program management, excellent communication and interpersonal skills, and the ability to build strong relationships with customers and internal stakeholders. The Program Manager is accountable for end-to-end program delivery and overall customer satisfaction.

The Customer Project Manager is accountable for an external customer programme (collection of projects managed together for business benefits) or project for an assigned product and / or service scope. Assigns tasks to the project team and manages project resources and stakeholders, ensuring the project is delivered in scope of contractual obligations and within forecasted costs, time, and required quality. Responsible for the overall project success with respect to external customer satisfaction, financial results, health & safety control activities, and operational services delivery performance. End-to-end project planning and risk and opportunity management.