Jr. Loan Coordinator

Department: Operations

Employment Type: Full Time

Location: Brgy., Bungad/ Quezon City/ Philippines, Client, Remote

Key Responsibilities

• Monitor App Submissions: Oversee incoming “App Submitted” emails and set up Encompass files to align with LO Lead Notes.
• File Set-Up Review: Perform a thorough review when applications and documents are received from clients. This includes ordering credit reports, organizing documents in Encompass, and correcting obvious errors on client applications.
• Document Procurement: Obtain correct Evidence of Insurance (EOI), Verification of Employment (VOE), and Homeowners Association (HOA) documents when requested by the Loan Team
• Document Accuracy: Ensure that all order outs and other necessary documents are accurate.
• File Tracking: Maintain a tracker for all files, including outstanding items, to ensure no file slips through the cracks.

Skills, Knowledge, and Expertise

• US Mortgage Industry Experience: Required. 
• Order Out Experience: Required.
• Encompass Experience: Preferred.
• Office Applications: Familiarity with office applications.
• Communication Skills: Proficient in communication.
• Personality: Team players who are resourceful and have a strong sense of urgency do very well in this role. 

Benefits

• Above market salary
• HMO on Day 1 for principal and two dependents
• Government-mandated benefits
• Performance-based Incentives
• Quarterly Company Events
• In-depth training for career growth
• Great Company Culture and HR experience
• 1,000 PHP De Minimis
• Equipment and software provided