Solutions Engineer

Location: Richardson, TX (TX145), Texas Remote Work

Time Type: Full time

Job Description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

The Solutions Engineering/Sales Engineering team partners with the Sales teams on new and existing customers. We paint the picture of how Theatro works, how its implemented into the customer environment and represent new ideas to the product team. We are the trusted advisor to customers and internal teams alike.

Job Description

Operating as a business‑technical advisor, the Solutions Engineer helps customers navigate intricate software choices by matching platform functionality with strategic goals and operational needs. This position facilitates critical technical discussions to define which challenges the software addresses, why particular architectures are necessary, and how the Theatro platform integrates seamlessly into current infrastructures.

Responsible for maintaining technical alignment and clarity, the Solutions Engineer serves as a reliable partner for both technical and business stakeholders. Their role is to understand the customer environment and asks. This knowledge helps drive our sales engagement and management plan.

Working alongside Account Executives, Account Managers, and internal departments, you are tasked with:

• Translating customer obstacles into technical requirements
• Assessing the feasibility and fit of proposed solutions
• Advising customers on optimal architectural paths and usage strategies

Preferred Qualifications:

• 5+ years of direct customer engagement as a technical representative for the Sales team
• 5+ years Technical Sales process knowledge
• Ability to follow end to end customer engagement from introduction to delivery
• Experience with SaaS and HaaS
• Working knowledge of Wi-Fi and IP networking principles
• Familiarity with APIs (Application Programming Interfaces) and common integration approaches

Location & Travel Requirements:

• Ideal candidates will reside in North Texas 
• Travel will be up to 35% of the time. 

Target Base Salary Range: $85,000 - $100,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. 

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Basic Requirements

• Bachelors Degree with 4+ years of sales, presales, solutions consulting experience
• OR 6+ years of sales, presales, solutions consulting experience

Travel Requirements

Under 25%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.