Shape the future of IT infrastructure monitoring as a Senior Customer Technical Architect at LogicMonitor. In this pivotal role, you’ll empower global enterprises to unlock the full potential of our innovative platform. Partnering with the Customer Experience and Sales teams, you’ll eliminate technical barriers, provide expert guidance, and drive customer success in managing critical IT infrastructure.

What Youll Need:

• 10-15+ years experience required in a similar technical role

• Significant experience in IT Infrastructure and/or software development, with special emphasis in areas of Compute, Storage, Databases, Networking, Application Services, Big Data and/ or distributed computing

• Proficiency in virtualization/cloud-native architectures, containerization, observability, and DevOps, along with Linux/Windows/Network administration and operations.

  • Virtualization (VMWare, Hyper-V, Xen Server, etc…)

  • Storage (Netapp, EMC, HPLeftHand, Dell Equallogic, etc…)

  • LoadBalancers (f5 bigIP, NetScaler, Barracuda, etc…)

  • WMI, PerfMon, JDBC, SNMP, SMTP, JMX

  • Webservers (IIS, Apache, Tomcat, etc…)

  • Active Directory

  • Database (SQL, MySQL, Postgress, etc…)

• Hands-on coding/scripting experience (groovy, powershell, python, ruby, etc...)

• Strong understanding of enterprise systems, information, and data flows, with experience in delivering API-based solutions.

• Superior oral and written communication skills in English, with strong technical writing capabilities and excellent troubleshooting instincts.

• Willingness to travel to deliver onsite training/evangelism

Residents of California, click Here to view our California Applicant Privacy Notice.

Anticipated Application Close Date: 11/09/26

LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Work Authorization:
At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization.
Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.
We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.

## LI-DW1 ## LI-REMOTE