Sales Engineer
Straight from JumpCloud’s careers page. Apply on the company site — no recruiter, no middleman.
Sales Engineer - Singapore
Team: Sales Engineering
Location: Singapore, Singapore - Remote
Commitment: Full Time
Workplace Type: remote
About JumpCloud®
JumpCloud is Intelligent, Secure IT.
About the Team:
The Sales Engineering team is rapidly expanding to support our sales functions and equip our salespeople with the technical resources they need to help drive revenue growth. The Pre-Sales Engineering team is responsible for providing technical expertise and consulting to organizations during their evaluation and to help show the value of JumpCloud solutions.
What you’ll be doing:
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Acting as the technical trusted advisor to provide consultative support for organizations across the South East Asia region (SEA) evaluating the JumpCloud platform
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Providing tailored product demonstrations
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Uncovering customer pain points and challenges and aligning JumpCloud solutions to those challenges
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Support direct and partner sales teams with product related questions and skill development
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Building relationships with partners through technical enablement and co-selling
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Assist prospects with setup and configuration of free trials
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Provide technical Q&A to prospects as they progress through trial
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Assess prospect readiness to enter a formal sales cycle
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Understand implementation best practices to advise on the quickest customer time to value
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Identify common technical issues and themes that could be addressed through product development, automation and/or self-serve
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Provide evaluation framework for prospects to follow in their POC
We’re looking for :
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Excellent written and verbal communications skills with the ability to communicate in local languages such as Mandarin, Cantonese and English
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Skilled at breaking down complex tasks into simple actionable steps for customers
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Comfortable speaking with technical evaluators and IT leaders, and adjusting talk-track to match the audience
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Desire and ability to learn new complex concepts
Preferred Qualifications :
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3-5+ experience in a technical Sales Engineering or similar role
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Strong knowledge of Cloud/SaaS technologies
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Strong understanding of Active Directory environments
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Understanding of networking Fundamentals
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Knowledgeable in industry standard authentication and authorization protocols e.g. SAML, OIDC/OAuth, LDAP, RADIUS, SCIM and JIT
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Familiarity with MDM, RMM, or similar endpoint solutions
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Familiarity with MFA technologies such as TOTP, WebAuthn
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Experience configuring and deploying identity and/or directory solutions
- Experience with both direct and channel/partner sales cycles
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