Technical Support Analyst (Tier - 2)

Employment Type: Full-Time

Location: Remote

Technical Support Analyst (Mortgage Services)

Job Description

• Advanced troubleshooting skills, detail oriented, quick learner
• Deep knowledge of web technologies
• SQL, Error Logs, Service Connections, Azure, DNS / Networking, XML mapping, etc.
• Strong communication skills
• Ability to multi-task and dynamically prioritize issues
• Passionate about security and risk mitigation
• Focus on quality and efficiency
• 2+ years in prior technical support role preferred
• Mortgage Knowledge recommended but not imperative

Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin, please treat it as fraudulent and report it immediately to hr@headspin.io