Head of Product, Multi-Product Experience

Department: Product

Location: London

Employment Type: FullTime

We’re on a mission to back the UK’s small businesses like no one else 🚀

Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.

At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.

We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better.

The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈 Come and join a mission that matters!

[Read our Impact Report] | [See our Trustpilot]

The role ⚡

📍 London (Hybrid) | 🤝 3 days in the office | 💰 Competitive Salary + Benefits

Weve grown from a single product business offering our customers a loan every couple of years into a multi-product financing and spending business with which they interact with every day. That means we need to ensure we deliver a seamless lifetime customer experience across our products.

This role owns the strategy behind that experience, and the outcomes it drives. You report to the VP Product, running the Multi-product Experience Product team as part of the companys core Product and Design leadership.

As our Head of Product for Multi-product Experience, youll:

• Set the vision and strategy for how our customer experience needs to evolve to maximise the impact of our product line plans and the overarching product vision.

• Build the capabilities and journeys that are used by multiple product lines & internal teams to ensure we are delivering a seamless experience for our customers.

• Lead and develop a team of Product Managers and support the growth and development of the culture within the broader Product team.

• Partner closely with Engineering, Product & broader leadership across the business to ensure you are maximising the impact you and your team have.

What we’re looking for 🌱

• 7+ Years of relevant experience in product management building high-quality consumer grade multi-product customer experiences.

• Strong experience of partnering with Design and Engineering.

• Led and developed teams of Product Managers to deliver value for customers and the business.

• AI-native. Youve built with Claude Code or Codex or similar, and you bring that into how the team designs and builds.

• Strong communication and interpersonal skills - ability to work effectively and collaboratively with individuals from different parts and levels of the organisation with different backgrounds and perspectives.

Skills wed love to see:

• Experience in Fintech, ideally lending.

• A track record of customer experience transformation.

• Both consumer and SME exposure.

We’re building a place where everyone truly feels they belong. Even if your past experience doesnt align perfectly with every requirement, wed still love to hear from you.

Why join us? 💜

We back you to build an incredible career and by joining us, youll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible-first employer, we use a best of both approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us!

Our Circler Proposition focuses on five areas:

• Flexibility: We provide a benefit allowance you can tailor to your own life and family.

• Health: This includes private medical and dental, health assessments, and access to a digital GP.

• Wealth: We offer life assurance, share schemes, and financial coaching.

• Development: You get a dedicated annual learning allowance to help you level up.

• Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.

We also have award-winning parental leave policies. Were here to support you through the big life moments, from fertility treatments to new additions to the family.

Ready to join a mission that matters? We’d love to chat!