Salesforce Solution Architect

Location: Remote (Minnesota, US)

Department: Delivery

• Someone who can inspire the possible
• Relationship-builders
• Right-brain/Left-brain balanced (analytical/technical + interpersonal)
• Driven to shatter goals and overcome any obstacle
• Exceptional communicators

• Architect a detailed solution tailored to customers goals, taking into account their current and future-state environment
• Effectively communicate and present the design, positive impacts, and limitations of proposed solutions to customers
• Approach each customer as a unique customer, ensuring that their environment, skill set, internal processes, and business structure are accounted for in overall designs
• Lead the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
• Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes.
• Lead technical design sessions; architect and document technical solutions that are aligned with customer business objectives
• Collaborate with your team and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements
• Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project
• Be the subject matter authority for the Salesforce solution being delivered for the customer, leading product, technology and business teams
• Lead and facilitate project meetings, providing project status report to management, assisting in test scenarios and validating results
• Design and lead the execution of test plans to ensure a quality solution is delivered and demonstrate technical thought leadership
• Ensure documentation of the steps for testing
• Supervise the configuration, quality assurance, testing, and deployment of Salesforce

• Administrator
• Sales Cloud Consultant
• Service Cloud Consultant
• Platform App Builder

• 4-year Bachelor’s degree in Business, Computer Science, or equivalent 
• 4+ years Salesforce implementation experience in a technical or functional role
• Professional Services experience
• 2+ years leading technical engagements with a program management or architectural responsibilities 
• Experience presenting and gaining buy-in within multiple organizational levels including the C-suite
• Previous experience as a solution/sales engineer for a professional services company
• Salesforce Architecture certifications
• Active in the Salesforce community
• Ability to demonstrate the value of core Salesforce product offerings

• Achieve Results: Demonstrates the ability to build and manage a robust opportunity pipeline within your client base.
• Be Accountable: Take accountability for your successes and ownership of results.
• Ensure an Exceptional Customer Experience: Create & foster a culture of far superior service to our clients, in order to build clients for life.
• Practice Situational Adaptability: The ability to adapt your approach and demeanor in real time, to match the shifting demand of different situations. 
• Influence Effectively: Demonstrate organizational and interpersonal savviness to maneuver comfortably through complex policy, process, and people-related dynamics.
• Engages & Inspires: Able to paint a compelling picture of solution and strategy that motivates others to action. 

About the Company