Business Systems Architect - Contract

Location: Remote

Department: Information Technology

Role Overview

The Business Systems Architect supports the architecture, integration, and development of the company’s core business systems, with a primary focus on , along with ERP, CRM, HRIS, and other enterprise applications. This role ensures systems integrate effectively, workflows are automated, and solutions are scalable and aligned with business needs.

This is a 12 month contract.

Key Responsibilities

1. Systems Architecture

• Define architecture and integration standards for core business applications.
• Establish system ownership, data flows, integration points, and sources of truth.
• Ensure , ERP, CRM, HRIS, and related platforms work together effectively.
• Evaluate solutions based on scalability, security, integration, and business requirements.

2. Development & Workflow Automation

• Configure and develop workflows, forms, integrations, and automation.
• Support ITSM, CSM, EAM, CMDB, and related capabilities.
• Translate business and operational processes into standardized workflows.
• Reduce manual approvals, duplicate entry, handoffs, and offline tracking.
• Maintain development standards, documentation, and release controls.

3. ERP & Business Systems Delivery

• Support ERP and other business system implementations, integrations, testing, and data migration.
• Partner with Finance, HR, Commercial, Operations, and IT teams to define requirements.
• Support system enhancements, configurations, integrations, and issue resolution.
• Coordinate with vendors and implementation partners on technical deliverables.
• Ensure solutions meet business, technical, security, and integration requirements.

4. Governance & User Enablement

• Establish system governance, access controls, change management, and support processes.
• Maintain application roadmaps, documentation, and integration inventories.
• Support user adoption of standardized systems and workflows.
• Identify opportunities to simplify processes and reduce shadow systems.

Required Qualifications

• 7+ years of experience supporting enterprise business systems architecture, implementation, and integration.
• Hands-on experience developing and administering , including workflow automation, integrations, and platform configuration.
• Experience supporting ERP, CRM, HRIS, and other enterprise systems in complex environments.
• Strong understanding of system integrations, APIs, data architecture, and workflow automation.
• Experience gathering business requirements and translating them into scalable technical solutions.
• Ability to work cross-functionally with Finance, HR, Operations, Commercial, and IT stakeholders.
• Experience managing third-party vendors, implementation partners, and technical consultants.
• Strong documentation, governance, and change management experience.
• Bachelors degree in Information Systems, Computer Science, Business Technology, or a related field, or equivalent professional experience.

What Success Looks Like (12-Month Contract)

• Establishes a clear architecture and integration framework across , ERP, CRM, HRIS, and related business applications.
• Delivers prioritized workflows and automations that reduce manual effort and improve operational efficiency.
• Improves data consistency and system alignment by defining ownership, integration points, and sources of truth across business platforms.
• Successfully supports ERP and enterprise application initiatives, including integrations, testing, and implementation activities.
• Creates and maintains application documentation, support processes, governance standards, and integration inventories.
• Identifies and eliminates process inefficiencies, duplicate systems, and manual workarounds.
• Enables business stakeholders to adopt standardized workflows and leverage system capabilities more effectively.
• Provides a stable, scalable foundation for future business systems growth and operational maturity.

This is a 12 month contract.