Forward Deployed Engineer

Department: Engineering

Location: New York

Employment Type: FullTime

About the Role

Join an early-stage enterprise AI infrastructure company as the technical lead for customer engagements across the UK and Europe. You will connect customer environments with product and engineering teams, taking technical proofs of value from discovery through production deployment.

What Youll Do

• Lead customer discovery to understand data architectures, operational constraints, and business needs.

• Scope and deliver proofs of value, including technical validation and plans for production adoption.

• Run product demonstrations, respond to technical objections, and guide architecture discussions with senior stakeholders.

• Develop repeatable pre-sales materials, discovery frameworks, and reference architectures.

• Translate customer requirements and edge cases into actionable feedback for product and engineering teams.

• Partner with machine learning and infrastructure teams to deliver deployments that meet customer expectations.

• Travel regularly to customer sites across the UK and Europe.

What Were Looking For

• At least 5 years of professional experience, including 2 to 3 years building or delivering technical data systems.

• Experience in forward-deployed engineering, solutions architecture, deployment strategy, or customer-facing data and AI delivery.

• A track record of personally taking enterprise proofs of value through to production commitments, including navigating procurement and security reviews.

• Strong knowledge of modern data stacks, including warehouses, ETL/ELT pipelines, and data governance.

• Production experience with LLM or agentic systems, plus sound judgment about their capabilities and limitations.

• Experience leading technical discovery and demos with enterprise stakeholders and translating customer constraints into product feedback.

• Python or SQL skills sufficient to prototype solutions with customers.

• Knowledge of knowledge graphs, semantic layers, ontologies, or entity resolution is beneficial. Experience in regulated or air-gapped environments, European markets, or early-stage companies is also valuable.

Compensation & Benefits

Visa sponsorship is not available.

Location

Hybrid role based in New York, New York, with regular travel to customer sites across the UK and Europe.