Senior QA Engineer ( Manual & Automation )

Location: LATAM

Department: Customer Value Assurance (CVA)

We are looking for a Senior Quality Engineer to own quality end-to-end across one of our core product teams and continuously raise the quality bar of the products you support. 

You will work shoulder-to-shoulder with engineers, product managers, designers, and DevOps to shape what done means: defining acceptance criteria, designing test coverage that reflects real product risk, and acting as the final checkpoint before anything reaches production. You bring an AI-first mindset to the craft—using AI tools to accelerate test design, automation, triage, and reporting, with the judgment to know when to trust the output and when not to.

This is not a role for someone who waits for tickets to be marked ready for QA. We need a quality engineer who challenges unclear requirements, asks the uncomfortable questions early, and treats production confidence as a deliverable — measured in fewer surprises in production, faster releases, and a stronger quality culture across the teams you work with.

 

Required Qualifications

 

• Quality Engineering / QA experience in modern software products, with demonstrable depth in both manual and automation (not one bolted onto the other).

• Experience designing test cases, test plans, and test strategies for non-trivial systems — covering happy paths, edge cases, negative scenarios, integrations, and non-functional risks.

• Experience building and maintaining automated test suites in production-grade CI environments, with hands-on framework decisions and ownership of flakiness, reliability, and reporting.

• Strong experience with at least one modern UI automation tool (Playwright, Cypress, Selenium, Appium, or equivalent) and at least one API testing approach (Postman, REST clients, or automated API frameworks such as RestAssured, Supertest, Pytest+requests, or similar).

• Working knowledge of test case management tools (Qase, TestRail, Xray, Zephyr, or similar) and bug tracking tools (Jira, Linear, Asana, or similar).

• CI/CD fluency: comfortable wiring automated tests into pipelines using GitHub Actions, GitLab CI, Jenkins, or similar; understands quality gates, parallelization, and reporting.

• Scripting/programming proficiency in at least one of JavaScript/TypeScript, Python, Java, or equivalent—sufficient to write, debug, and refactor automation code without dependency on engineers.

• Solid understanding of software testing fundamentals: risk-based testing, equivalence partitioning, boundary analysis, exploratory testing techniques, and regression strategy.

• Strong release readiness mindset: ability to define quality gates, run release validation, and make confident go/no-go calls backed by evidence.

• Excellent written and spoken English; comfortable working in fully remote, distributed teams.

• Senior judgment: ability to operate autonomously, challenge unclear requirements, prioritize by risk, and own outcomes without micromanagement.

• AI-first working style: hands-on, daily use of AI tools (Claude, Cursor, Copilot, or similar) to accelerate test design, automation, debugging, and documentation — with the judgment to know when to trust the output and when not to.

 

 

What this person will own and do day-to-day 

Quality Ownership and Test Strategy

Own end-to-end quality for the products and features in your scope. Define test strategies based on product risk, release goals, and business impact — not generic checklists. Influence quality upstream by reviewing requirements and designs to surface ambiguity, edge cases, and testability issues early. Identify non-functional risks (performance, security, accessibility, data integrity) and ensure theyre addressed or escalated.

Manual QA and Exploratory Testing

Run structured exploratory sessions guided by risk and user personas. Cover what automation cant yet: complex flows, visual checks, new feature shakedowns, third-party integrations. Document findings clearly: reproducible steps, environment, expected vs. actual, severity, impact. Act as a user advocate during pre-release validation.

Test Case Design and Documentation

Design test cases covering happy paths, edge cases, negative scenarios, role/state transitions, integrations, and relevant non-functional risks. Maintain traceability to requirements, acceptance criteria, and product risks. Build and maintain smoke tests, regression suites, and release checklists as living assets.

Automation QA

Design, implement, and maintain automated suites across UI, API, and integration layers. Decide what to automate based on stability, ROI, and risk — and what not to. Keep flakiness under control; contribute to the framework itself (utilities, fixtures, test data, reporting).

Defect Management and Quality Reporting

Triage, prioritize, and track defects to resolution with clean hygiene (title, severity, repro, environment, and links). Produce concise, release-quality reports: what was tested, what wasnt, known risks, and recommendations. Surface trends and turn them into actionable improvements.

Release Readiness and Quality Gates

Own release validation: smoke, regression, environment checks, sign-off criteria. Define and enforce quality gates for staging, UAT, and production. Coordinate with DevOps on hotfixes, rollback, and post-release monitoring. Make confident go/no-go calls backed by evidence.