Customer Support Representative (Remote)

Workster is partnering with a leading global customer experience company to recruit Customer Support Representatives with Czech & Slovak and English for a fully remote opportunity based anywhere in Bulgaria.

If you are looking to take the next step in your career and join an international environment, this could be the perfect opportunity for you. You will become part of a supportive team, helping customers while developing valuable communication and problem-solving skills in a dynamic and people-focused workplace.

Your Role

• Listen and respond to customer queries via phone and email

• Provide accurate, valid, and complete information based on customer requests

• Identify and assess customer needs to ensure high levels of satisfaction

• Deliver professional customer support while maintaining excellent service quality

• Handle customer interactions in Czech and English

• Work collaboratively with an international and supportive team

Your Qualifications

• Fluency in Czech & Slovak and good English communication skills

• Customer-oriented mindset and strong communication abilities

• Positive attitude and willingness to learn

• Ability to work independently and as part of a team

• No previous experience in customer support required

• Motivated, enthusiastic, and proactive personality

The Offer

• Fully remote work from anywhere in Bulgaria

• Financial support during relocation, if needed

• Fully paid training

• Stable employment and career development opportunities

• Additional health insurance

• Access to 50+ benefits and services

• Positive international working environment

• Ongoing support and learning opportunities

• Employee referral bonus program

• Standard customer support schedule: Monday to Friday, 09:00–18:00