Part-Time Social Media & Administrative Assistant (content creation experience is required)

Department: Human Resource Management

Employment Type: Part Time

Location: Toronto, ON, Toronto, Remote

• Schedule and publish content across the brand’s social media platforms.
• Maintain a consistent posting schedule of approximately 5 posts per week.
• Upload and organize photos, videos, graphics, captions, and other content provided by the client.
• Ensure all posts are published accurately, including captions, tags, locations, links, and other relevant details.
• Assist with geolocating posts and managing platform settings as directed.
• Monitor scheduled content and ensure posts are published according to the approved calendar.
• Assist with organizing and maintaining the social media content calendar.
• Coordinate upcoming posts and ensure content is prepared ahead of schedule.
• Keep track of published and upcoming content to maintain consistency.
• Flag missing content or information needed from the client before scheduled posting dates.
• Monitor direct messages, comments, and audience inquiries across social media platforms.
• Respond to routine questions and messages based on the client’s guidelines.
• Escalate inquiries that require the client’s attention or approval.
• Support day-to-day community engagement and maintain a professional brand presence online.
• Track important inquiries, requests, or follow-ups that require further action.
• Assist with coordinating bookings, inquiries, and scheduling requests received through social media or other communication channels.
• Provide timely responses to general brand-related inquiries.
• Coordinate information between the client and prospective customers when needed.
• Maintain organized records of bookings, inquiries, and follow-up items.
• Perform light administrative tasks to support the client’s day-to-day operations.
• Organize digital files and social media assets.
• Assist with basic data entry, tracking, research, and other business support activities as assigned.
• Maintain organized records and ensure important tasks and follow-ups are not missed.

Hard Requirements:

• Previous experience in social media management, social media assistance, digital marketing, or administrative support.
• Familiarity with major social media platforms such as Facebook, Instagram, TikTok, LinkedIn, or similar platforms.
• Experience scheduling and publishing social media content.
• Strong organizational skills and attention to detail.
• Good written and verbal English communication skills.
• Ability to respond professionally to customer and audience inquiries.
• Ability to follow brand guidelines and client instructions.
• Strong time-management skills and ability to meet scheduled posting deadlines.
• Comfortable working independently and managing recurring tasks.
• Experience with social media scheduling or management tools.
• Basic knowledge of content calendars and social media planning.
• Experience with community management or customer service.
• Familiarity with Canva or other basic content-management/design tools.
• Experience coordinating bookings, appointments, or customer inquiries.

Schedule:

• 20 hours per week
• Monday-Friday 10:00AM-2:00PM PST

Offer and Benefits:

• Weeks 1–8: $5 USD/hour 
• Weeks 9 onwards: $6 USD/hour