Customer Support Agent (Remote)

Remote-friendly role (near Porto, Algarve, or Lisbon region) with office visits every 3rd month!

Ready to level up your career and your lifestyle? Whether youre dreaming of beach walks in the Algarve, sipping espresso in Lisbon’s old town, or soaking in Porto’s riverside views – we’ve got the job for you! Were on the lookout for friendly, motivated Danish speakers to join our amazing customer service and tech support teams. And yes, you can work remotely – as long as youre based in Portugal (near Porto, Lisbon, or the Algarve) and open to visiting our Lisbon office every third month.

💼 About the Role

You’ll be the voice (or text!) behind some of the world’s most iconic brands, helping customers by email, chat, or phone. Expect to:

Solve problems with a smile 

Keep things smooth, friendly, and professional

Work with an international team that’s always got your back

Be part of a fast-growing, exciting environment

Whether you’re a people-person, tech-whiz, or just love helping others, this job’s got your name on it!

🌍 About the Company

Join one of the biggest outsourcing companies in the world – with 420,000 employees across 88 countries and 170 markets. Our client works with the most respected global brands and takes care of their team with top-tier benefits, amazing office culture, and incredible growth opportunities.

👀 What We’re Looking For

Native-level Danish (C2) + good English (B1-B2)

Basic computer skills (bonus points for tech-savviness!)

Strong communication & problem-solving skills

EU citizenship or valid work permit for Portugal

🎁 Perks & Benefits

 Fixed monthly salary + bonus

Complete relocation package (if youre moving): refunded flight + free company housing

Or work remotely in Portugal (Lisbon, Porto, Algarve)

Daily meal allowance (tax-free card or voucher!)

Private health insurance

Events, sports tournaments, parties & trips

Free Portuguese lessons

Career development support

Onboarding help: tax number, bank account, social security & more

🌞 Why Portugal?

Portugal’s got it all – sunshine, ocean breezes, mountain getaways, and some of Europe’s friendliest locals. It’s affordable, safe, full of culture, and most people speak English. Whether youre relocating or already here, Portugal is the perfect place to work, live, and thrive.