Industrial Dispatch Router & Logistics / Routeur de répartition industrielle & logistique

Location: Longueuil, QC, Canada; Remote

Why WM Canada?

People are the driving force behind everything we do. 

From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada. 

Whether youre starting your career, growing your expertise or taking the next step into leadership, youll find opportunities to build a long-term future at WM Canada.

We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from within.

 

More than a job. A career you can count on.

At WM Canada, our frontline employees keep communities moving every day.

Whether youre driving routes, operating equipment or helping deliver essential services, youll be part of a team that values hard work, safety, professionalism and looking out for one another.

 

What matters most to our frontline employees

Reliable, year-round work 
Work in an essential industry that communities depend on every day.

Competitive pay and benefits 
Earn a strong living with access to benefits, retirement programs and opportunities for additional earnings.

Work that fits your life
Build a long-term career while making time for family, friends and the priorities that matter most.

Safety comes first 
We invest in training, equipment and processes designed to help employees work safely every day.

Real opportunities to grow
Many of our supervisors, managers and operational leaders started in frontline roles.

Modern equipment and technology
Work with well-maintained equipment and tools that help you do your job safely and efficiently.

 

Why people stay

• Stable employment
• Team-oriented culture
• Opportunities to advance
• Strong commitment to safety
• Modern equipment and technology
• Pride in serving local communities

 

Join a team thats building stronger communities every day.

I. Job Summary

Handles incoming service orders, by using WM proprietary software to manage same day ticket routing as well as preparing all routes for the next day. 

II. Essential Duties and Responsibilities

• Designs and re-designs routes for next day and throughout the day by reviewing routing principles to maximize fleet usage to drive efficiency and cost savings. Leverages collection, verification, and analysis of real time data relating to existing routes, vehicles, disposal facilities, and productivity to ensure same day routing is complete
• Responsible for all routing of Commercial, Residential, Rolloff Container & POL work for specific sites
• Responsible for splitting routes for Commercial, Residential, Rolloff Container & POL work in the instance of callouts or lack of staffing
• Determines the daily level of driver staffing to ensure efficient service is provided to our customers- responsible for ensuring Resource Center is accurate in all tabs, working with RM’s to ensure kronos schedules are correct and current
• Assigns service tickets to appropriate drivers throughout the day - manages and determines route actions and assuring route completion using route principles to drive efficiency and cost savings
• Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues
• Additional duties as needed

III. Qualifications 

A. Required Qualifications 

• High School Diploma or GED (accredited)
• 6 months relevant work experience with working in a team setting, with the ability to communicate to several areas effectively
• Bilingual (French and English) - Spoken & written - We require a bilingual speaking router because this role requires frequent interactions and communications with employees, customers and others who are located outside of Quebec.

B. Preferred Qualifications 

• Bachelors Degree (accredited)

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Repetitive Motions
• Eye/Hand/Foot Coordination
• Sitting
• Talking
• Hearing

Must live and work in Canada.

☒ Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
 

Pay: The expected base pay range for this remote position is $58,500 - $62,500 . This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. This position is for an existing vacancy.

V. Benefits 
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a RRSP, and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site. 

If this sounds like the opportunity that you have been looking for, please click Apply.

About Us

ABOUT WM

WM (WM.com) is North Americas leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.

About the Organization

What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.