Service Manager-Vacaville Hyundai

Location: Vacaville, CA

• Lead all daily service department operations.
• Drive profitability through effective labor sales, technician productivity, and expense management.
• Coach, mentor, and develop Service Advisors, Technicians, Dispatch, and support staff.
• Monitor and improve CSI, manufacturer metrics, and online reputation.
• Ensure efficient scheduling, workflow, and shop capacity utilization.
• Review financial statements and key performance indicators to identify opportunities for improvement.
• Maintain compliance with manufacturer standards, warranty requirements, OSHA regulations, and California labor laws.
• Recruit, hire, train, and retain top service talent.
• Build strong relationships with customers while resolving escalated concerns professionally.
• Collaborate with Parts and Sales departments to maximize dealership performance.

• Minimum 5 years of automotive dealership management experience.
• Strong understanding of dealership fixed operations.
• Proven record of increasing gross profit, CSI, technician efficiency, and departmental performance.
• Experience managing multiple advisors and technicians.
• Excellent leadership, communication, and organizational skills.
• Strong understanding of dealership management systems (DealerTrack experience preferred).
• Valid California drivers license with an acceptable driving record.

• Competitive base salary plus performance-based incentive plan.
• Medical, Dental, and Vision Insurance.
• 401(k)
• Paid Time Off and Paid Holidays.
• Employee Vehicle Purchase Program.
• Professional Development and Leadership Training.
• Advancement opportunities within a growing dealership organization.