Key Account Manager, USA

Team: Commercial

Location: Remote

Commitment: Full-time

Workplace Type: remote

THE ROLE:

DAY 1 TO YEAR 1

• Generate and close net-new business across target accounts in the U.S.
• Build and maintain a qualified customer pipeline sufficient to consistently hit quota.
• Own the full solution sales cycle from qualification, development through procurement and close.
• Drive complex, multi-stakeholder solution sales involving scientists, lab operations, procurement, and executive sponsors.
• Establish Volta Labs as a strategic partner within key accounts.
• Represent the company in high-stakes customer interactions and industry settings.
• Provide direct market feedback to leadership to refine positioning and go-to-market strategy.
Within 3 months you’ll… Ramp on Callisto and the full product and solution portfolio; develop a deep understanding of our ICP and target accounts. Begin building a pipeline through outbound prospecting, warm introductions, and conference presence. Shadow existing customer interactions and complete your first independent discovery calls.
 
Within 6 months you’ll… Have a healthy, qualified pipeline with solution deals at multiple stages. Closed your first deal(s) and demonstrated repeatable ability to advance opportunities through complex, multi-stakeholder cycles. Established trusted relationships with key accounts and began representing Volta at relevant conferences and industry events.
 
At 12+ months you’ll… Be consistently attaining solution quota with a diversified book of business opportunities across academic medical centers, reference labs, and commercial genomics customers. Continue as a hands-on individual contributor closer with deep sequencing fluency, trusted multi-stakeholder relationships, and a track record of winning on technical fit and value. Provide practical market feedback that sharpens positioning and go-to-market execution.

 

Who You Are

• Demonstrated relevant sales experience closing complex capital-equipment or closely adjacent life science solution deals 
• Technical problem-solver and relationship-builder: able to engage credibly with PhDs, lab directors, and executive sponsors and navigate multi-stakeholder decisions without relying on discounting.
• Background in molecular biology, genomics, or a related scientific field. Masters degree or higher preferred 
• Sequencing / NGS background required; you bring scientific depth and are eager to deepen product and application fluency.
• Proven track record of closing complex, six-figure+ solution deals with long sales cycles and multiple stakeholders.
• Experience selling into academic medical centers, reference labs, or commercial diagnostic labs including working with tenders.
• Ability to work cross-functionally with engineering, application development and manufacturing to ensure a smooth solution delivery.
• High ownership mindset — you treat your accountability as your business.
• Comfortable in ambiguity; able to create structure and process where none exists.
• Experience working at an early stage start up or selling a new to market product is a plus