Property Management Business Solutions Lead (2 Opportunities)

Location: National Office

Time Type: Full time

Job Description

Were reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.

 
We’re evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently.

We are Vicinity.

Role purpose

At Vicinity Centres, were transforming the way Property Management services are delivered across our portfolio of leading retail destinations. As part of this journey, were seeking two experienced PM Business Solutions Leads to drive key modernisation initiatives across our Property Management function.

These roles will partner with business leaders and centre teams to identify opportunities, design future-state operating models, improve processes, and support the successful adoption of new ways of working.

Both positions report to the Head of PM Business Solutions and will play a critical role in delivering operational excellence and business transformation across the Property Management portfolio.

Please note these positions are initially for a six (6) month period.

Opportunity 1: PM Business Solutions Lead - Facilities Management

About the Role

As the PM Business Solutions Lead (Facilities Management), you will lead the Facilities Management Modernisation workstream, focusing on how facilities services are planned, procured and delivered across the portfolio. Youll help shape a future-state operating model that drives consistency, compliance, operational efficiency and service excellence.
 

Key Responsibilities

• Lead process improvement and modernisation initiatives across Facilities Management operations.

• Design and implement standardised service delivery models, contract management frameworks and operational processes.

• Partner with Facilities Management, Centre Teams, Procurement, Risk and Technology stakeholders to deliver business solutions.

• Develop best-practice operating procedures, playbooks and service standards.

• Drive business readiness and change adoption across the portfolio.

• Act as the voice of operational centre teams throughout the transformation process.

Ideal Background

• Facilities Management operations, service delivery or FM contract management experience.

• Experience within property, retail or multi-site environments.

• Strong knowledge of FM service models, compliance and operational delivery.

• Experience leading operational transformation or continuous improvement initiatives.

Opportunity 2: PM Business Solutions Lead - Financial Administration & Budget Optimisation
 

About the Role

As the PM Business Solutions Lead (Financial Administration & Budget Optimisation), you will lead the Financial Administration Modernisation workstream, driving improvements across budgeting, forecasting, financial administration, cost recovery and purchase-to-pay processes. Youll play a key role in simplifying and standardising financial operations across the portfolio while enabling more effective and scalable service delivery models.

Key Responsibilities

• Drive transformation initiatives across budgeting, forecasting and financial administration processes.

• Design future-state operating models and centralised service delivery approaches.

• Identify opportunities to simplify and optimise end-to-end financial processes.

• Partner with Finance, Financial Operations, Property Accounting, Procurement and Technology stakeholders.

• Develop standardised budgeting, forecasting and cost management frameworks.

• Support implementation, business readiness and adoption of modernised processes and systems.

Ideal Background

• Financial administration, budgeting, forecasting or cost management experience.

• Experience within property, retail or multi-site environments.

• Knowledge of P2P, invoice management and cost recovery processes.

• Experience leading finance transformation, operational improvement or shared services initiatives.

What Both Roles Have in Common

• Strong business transformation and continuous improvement capability.

• Experience designing future-state operating models and standardised processes.

• Exceptional stakeholder engagement and influencing skills.

• Strong analytical thinking and problem-solving capability.

• Experience leading change and driving adoption across complex stakeholder groups.

• A passion for operational excellence, innovation and delivering business outcomes.

Why Vicinity?

Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:

• Flexible working options

• Birthday leave & purchased additional leave

• $1,000 worth of VCX securities rewarded for eligible team members

• Generous Parental Leave

We live and work by our values of Respect, Integrity, Customer Focus, Collaboration and Excellence. They are the foundation to everything we do and provide us a north star with which we can shape meaningful places where communities connect.

At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information in this job advertisement or the application form, and require this in an alternate format, please contact our Talent Acquisition Team. Similarly, if you would like to discuss workplace accessibility, any reasonable adjustments we can make to better support you during the recruitment process, or your potential future role please reach out to our Talent Acquisition team:

Email: talent.acquisition@vicinity.com.au

Phone: +61 3 7001 4000 (request to speak to our Talent Acquisition team)

Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process. Additional qualification checks may also be required dependant on role and level.