Solutions Architect - Professional Services

Department: Solutions Services

Employment Type: Full Time

Location: Canada, Canada, Canada - Remote (0002), Remote

How Youll Make an Impact

• Lead the architectural design of Vena implementation projects, ensuring best practices are applied and solutions will be adopted by customers.
• Support the project team during configuration and testing, identifying and communicating key risks along the way. 
• Facilitate workshops with customers to elicit business and technical requirements, aligning these with project scope and budget. 
• Analyze and translate existing solutions, spreadsheets and business problems into holistic, well-designed and architected solutions using the Vena platform 
• Serve as a trusted advisor and subject matter expert to customers in areas such as change management, business process design, process improvements and analytics 
• Evaluate existing solutions in customer tenants to identify optimizations or enhancements that drive more value for the customer 
• Deliver high levels of customer service, over-delivering on customer expectations 
• Provide meaningful, timely feedback and progress updates to the project team including project sponsor, project manager and consultants 
• Conduct internal enablement sessions to upskill the Professional Services team in domain, product and other PS-related knowledge. 
• Foster a strong relationship with Product Management to provide product feedback, advocate for customers and prepare PS team to use newly released features 
• Travel (as required) to client sites 

Wed Love to See

• 4+ years of experience implementing CPM/Cloud FP&A solutions 
• Subject matter expertise for planning and reporting within the FP&A context 
• Demonstrated knowledge of formal implementation methodology (requirements gathering, solution design, etc.) 
• You are a creative thinker who finds ingenious ways to resolve business problems and finds it exciting, ensuring solutions perform well 
• You are a trusted advisor for the most recognized customers in the world, helping them to achieve their business goals 
• Strong organization skills and able to balance multiple priorities simultaneously 
• Confident communicator to all levels including executives 
• Passion for business analytics, modeling and planning 
• Excellent problem solving and analytical skills 
• Interest in AI and willingness to explore AI-driven solutions to enhance performance and drive efficiencies