Technical Curriculum Developer - AI Agents - Remote

Team: Training Services - NA

Location: Massachusetts - Boston

Commitment: Full-Time

Workplace Type: remote

The Role

What Youll Do

AI Agent Curriculum & Enablement

Design and build hands-on training and lab environments that teach technical learners how to build, configure, and deploy custom AI agents on our platform

Build working AI agent demos and reference implementations from scratch to anchor training content and live demonstrations

Translate the practical challenges learners face when configuring or implementing Agentic AI — tool/function calling, context management, prompt design, error handling, guardrails, orchestration — into clear, sequenced learning experiences

Stay current with the agentic AI landscape (frameworks, MCP-style tool integrations, agent orchestration patterns)

Technical Curriculum Development

Own and maintain our advanced technical courses, including classes that require coding in Java and working with REST APIs

Build and maintain hands-on lab environments, sample code, sandbox data, and technical exercises that mirror real implementation scenarios

Partner with Product and Engineering to get early access to new features and build courseware alongside General release

Apply instructional design best practices (learning objectives, scaffolding, assessment design, adult learning principles) to technical content without watering down technical accuracy

Cross-Functional Collaboration

Work closely with Product Management and Engineering to understand agent architecture, APIs, and configuration options as theyre being built

Partner with Professional Services, Managed Services and Customer Support to identify pain points and close those gaps with curriculum

Requirements

Bachelors degree in Computer Science, Engineering, Instructional Design, or equivalent practical experience
Hands-on experience building, configuring, and deploying AI agents (e.g., using frameworks/SDKs such as LangChain, LangGraph, Anthropics Claude Agent SDK/Claude Code, or similar)
Practical understanding of core agent concepts: tool/function calling, retrieval-augmented generation (RAG), context/memory management, multi-agent orchestration, prompt engineering, and evaluation
Experience with the Model Context Protocol (MCP) or comparable tool-integration standards is a strong plus
First-hand experience troubleshooting the real problems agent builders hit — flaky tool calls, context overflow, hallucinated actions, permission/scoping issues — so you can teach learners to anticipate and solve them, not just follow a script
Ability to read and understand Java code architecture and classes for minor development or debugging, alongside a strong foundational knowledge of REST APIs
Experience with Git, Postman, or similar API tooling
3+ years building technical training, curriculum, or enablement content for a technical audience (developers, implementation consultants, technical admins, or power users)
Experience designing hands-on labs, sandbox exercises, and high quality instructor-led courses and/or eLearning
Familiarity with LMS platforms and AI/authoring tools (e.g., Articulate, Camtasia, Arcade, Vyond, Gemini, Claude or similar) is a plus
Experience with Veeva Vault, or ability to quickly ramp up on, complex enterprise SaaS platforms — including how Veeva Vault is configured and implemented by customers
Self-directed and comfortable with ambiguity — this role will often be defining the curriculum for capabilities that are still being built
Strong writing and technical communication skills; able to explain complex technical concepts clearly to varied audiences (technical and semi-technical learners)
Strong presentation and facilitation skills; comfortable leading live demos and workshops

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

Follow the application process and submit your resume.

Within 3 days, you will receive a link to a personality assessment administered by a third party.

Once you complete the assessment, our team will review your full application package and follow up via email with our decision.

If moving to the interview stage, the process is as follows:

1. A conversation with the hiring manager
2. A practical case exercise
3. A final conversation with our groups Senior Leader.

Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program

Compensation

Base pay: $100,000 - $175,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

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