Associate DevOps Engineer

Team: Engineering - NA

Location: Massachusetts - Boston

Commitment: Full-Time

Workplace Type: remote

The Role

Nitro is an AI-native data platform that democratizes life sciences data for non-technical commercial teams, turning fragmented HCP/HCO, prescription, and industry data into decisions the field can act on. Our team is seeking an Associate DevOps Engineer to support our business consulting team’s AWS and Kubernetes analytics infrastructure as part of the broader NitroAI Team. Youll work alongside the team keeping this platform reliable and secure, with real ownership over the pieces you run day to day. This role needs solid technical fundamentals, but just as important is a customer-service mindset: youll be supporting internal engineering teams directly, so how you communicate, troubleshoot with empathy, and show up when somethings broken matters as much as the fix itself. 

What Youll Do

Support day-to-day operation of the AWS and Kubernetes platform — monitoring reliability and performance, flagging issues before they become incidents for 50 person global consulting team
Build & Maintain GitOps deployments: sync policies, deployment ordering, configuration management
Support CI/CD pipelines: maintain GitLab pipelines and runners, help engineering teams troubleshoot failed builds and deployments
Act as first responder on platform incidents: triage, escalate, and help document post-mortems
Maintain platform observability: monitoring, alerting, and log visibility
Migrate 50 person business consulting team onto a new AI native stack  
Support the building of our new AI native application NitroAI to learn Veeva methodology 

Requirements

1+ years hands-on experience with AWS and Kubernetes
Working knowledge of GitLab CI/CD, including runner management and Bash scripting for deployment tasks
Familiarity with GitOps practices (ArgoCD or similar)
Exposure to Terraform or another infrastructure-as-code tool
Strong communication skills and a customer-service mindset — youre supporting people, not just infrastructure
Comfortable being accountable to other engineers who are blocked and waiting on you 

Nice to Have

EKS/Kubernetes RBAC and IRSA experience
Broader AWS fluency: Lambda, ALB, WAF, CloudFront, Secrets Manager, Route53, KMS, ECR
Apache Airflow experience via MWAA
Proficiency with Claude Code
Exposure to compliance/security-baseline work 

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

Follow the application process and submit your resume.

Within 3 days, you will receive a link to a personality assessment administered by a third party.

Once you complete the assessment, our team will review your full application package and follow up via email with our decision.

If moving to the interview stage, the process is as follows:

1. A conversation with the hiring manager
2. A technical/coding skills exercise
3. A final panel interview with team members and senior leaders

Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program

Compensation

Base pay: $65,000 - $90,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.