Triage Nurse | Remote

Location: Remote

Department: 8011 CMM Patient Communication

• Evaluates and assesses patient’s health care needs based on patient’s signs and symptoms utilizing established triage protocols and guidelines.
• Participates in weekly huddles to review Key Performance Indicators (KPI). Ensured workflows are within KPI expectations (including call time limit)
• Obtains appropriate input and direction from the provider as needed to determine best clinical course of action and recommendations for specific patient health care needs.
• Accurately documents symptoms/complaints, nursing assessment, advice provided and patient/caller response.
• Follows policies, procedures, and protocols to ensure consistency and departmental effectiveness as well as improve health care outcomes of patients/callers and their access to appropriate health care
• Assists in quality improvement of program when requested by leadership.
• Coordinate and schedule same-day and future appointments on the provider schedules
• Utilize standing orders, triage protocols and algorithms appropriately
• Manage prescription refills per protocol.
• Participate in CPC+ Care Coordination team process.
• Provide patient education: e.g. chronic disease, preventive and family.
• Participates in Performance Improvement activities as assigned.
• Assures that pertinent medical information is forwarded to proper departments as needed for continuity of patient care.
• Documents in electronic health record (EHR), triage assessment, plan, implementation, and evaluation, follow-up.
• Role models the principles of a Just Culture and Organizational Values.
• Must be HIPAA compliant

Benefits at Vail Health Include:

• Competitive Wages & Family Benefits:
  • Competitive wages
  • Parental leave (4 weeks paid)
  • Housing programs
  • Childcare reimbursement 
• Comprehensive Health Benefits: 
  • Medical
  • Dental 
  • Vision
• Educational Programs: 
  • Tuition Assistance 
  • Existing Student Loan Repayment
  • Specialty Certification Reimbursement
  • Annual Supplemental Educational Funds
• Paid Time Off:
  • Up to five weeks in your first year of employment and continues to grow each year.
• Retirement & Supplemental Insurance:
  • 403(b) Retirement plan with immediate matching 
  • Life insurance
  • Short and long-term disability
• Recreation Benefits, Wellness & More:
  • Up to $1,000 annual wellbeing reimbursement
  • Recreation discounts
  • Pet insurance