Specialty Scheduler - Remote

Location: Remote

Department: 8011 CMM Patient Communication

• Schedules all office visits, in-office procedures, and operating room procedures; including pre-operation appointments.
• Provides outside facility with authorization information.
• Assists surgical team, including but not limited to; reviewing paperwork and pre-procedure instructions with patient, ensuring required information is routed to pre-op department prior to surgery, and obtaining applicable historical information prior to consult.
• Communicates scheduling changes to appropriate team members.
• Calls patients to remind them of appointment time and location.
• Assist with scheduling and pre-certification duties for other practice disciplines and procedures as assigned.
• Maintains and schedules incoming referrals.
• Processes and documents insurance pre-certifications and coordination of benefits for all procedures/medications administration prior to scheduling.
• Updates patient registrations when appropriate.
• Obtains correct address information, telephone numbers and insurance information from the patient.
• Informs patient of out of pocket expenses they will be required to pay prior to scheduling procedures ensuring accurate documentation.
• Informs patient of account balances that must be paid prior to procedure.
• Collects required fees prior to procedure.
• Directs uninsured patients to the business office for information on payment requirements.
• Cross reference incoming biopsies specimens daily with a report from our EHR for accuracy.
• Ensure all biopsies ordered through our vendor were processed and received.
• Role models the principles of a Just Culture and Organizational Values.
• Must be HIPAA compliant.

Benefits at Vail Health Include:

• Competitive Wages & Family Benefits:
  • Competitive wages
  • Parental leave (4 weeks paid)
  • Housing programs
  • Childcare reimbursement 
• Comprehensive Health Benefits: 
  • Medical
  • Dental 
  • Vision
• Educational Programs: 
  • Tuition Assistance 
  • Existing Student Loan Repayment
  • Specialty Certification Reimbursement
  • Annual Supplemental Educational Funds
• Paid Time Off:
  • Up to five weeks in your first year of employment and continues to grow each year.
• Retirement & Supplemental Insurance:
  • 403(b) Retirement plan with immediate matching 
  • Life insurance
  • Short and long-term disability
• Recreation Benefits, Wellness & More:
  • Up to $1,000 annual wellbeing reimbursement
  • Recreation discounts
  • Pet insurance