Site Payments Associate II (Funds Management)

Location: Remote, Philippines

Category: Clinical Research

Employment Type: Full time

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Join Us as a Site Payments Associate II - Make an Impact at the Forefront of Innovation
As a Site Payments Associate II you will provides administrative, reporting, contractual and financial support to the department related to the processing of payments to investigative sites. The role involves data compilation, issue/risk resolution, and ensuring adherence to contractual guidelines and country regulations.

What Youll Do:

• Calculate billing data for studies, including investigator fees.
• Set up and update investigator fee trackers.
• Secure finance approval for payments related to investigator funds.
• Perform periodic reviews of fund issues for studies and connect with Project Leads and Global Finance Analysts to resolve them.
• Collaborate with internal customers to develop and maintain relationships, and occasionally engage with clients to address payment-specific concerns.
• Handle study-related critical issues and address payment and funds-related findings. Effectively bring up project risks when appropriate.
• Handle and maintain the investigator funds tracker for studies transitioned to site payments.
• Build reports and metrics for management to track task progress, relevant metrics, and fund management.
• File communications and maintain trackers and systems as assigned.
• Build tickets to initiate workflows as assigned.
• Follow up with finance team members for approval updates.
• Advance issues to the management team for resolution.
• Compile data from multiple sources for investigator billing calculation, fee tracker updates, and reports