Senior Manager, Database Maintenance, BookOps

Department: BookOps

Employment Type: Full Time

Location: Long Island City, New York, Library Services Center

• Become familiar with the range of cataloging systems, tools, and workflows utilized in the Cataloging Department
• Perform daily authority and bibliographic records quality routines
• Get introduced to BookOps team and stakeholders in other departments, including participation in relevant committees and groups across NYPL and BPL

• Learn in-depth about circulating and research collections classification and local cataloging policies
• Evaluate existing cataloging quality control workflows and propose improvements in areas needed attention
• Contribute to local cataloging policies documentation
• Establish close relationships with the Selection, Acquisition and Processing Departments to effectively troubleshoot issues stemming from work in those units

• Formulate strategic approaches and structured schedules to resolve metadata quality issues, manage vendor record ingestion, and synchronize BPL and NYPL holdings within the WorldCat database
• Manage and mitigate complex metadata discrepancies and requests routed through the ticketing platform
• Help design and implement comprehensive cataloging training programs grounded in recurring error analysis

• Supervises and assigns work to a team of catalogers responsible for loading vendor records
• Directs the implementation of quality assurance procedures to maintain metadata integrity in alignment with MARC21, RDA, DDC, LCSH, and local standards
• Collaborates with department management to design, manage, and assess cataloging processes
• Oversees collection of departmental cataloging statistics and produces analysis and reports on cataloging activities
• Documents and keeps up-to-date database maintenance workflows
• Manages work assignment and resolution of reported issues on the ticketing platform () 
• Attends meetings within the library organization as needed, and interacts with vendors as appropriate
  Approves schedules and hours of direct reports; provides coverage as needed in the absence of other department managers
• Performs other related duties as required

Required Education, Experience & Skills

• ALA accredited Master’s degree (MLS, MLIS) in Library and Information Studies
• Public Librarian’s professional certificate issued by the State of New York (can be obtained at time of employment)

• 7+ years of experience creating original cataloging metadata/bibliographic records in a library environment
• 3+ years of supervisory experience
• 2+ years of experience performing bibliographic and authority control in an ILS
• Experience with the ILS, OCLC Connexion client, OCLC Record Manager, and MarcEdit

• Proficiency in MARC21 standard for bibliographic and authority data
• Proficiency in RDA guidelines for records in print and non-print formats
• Understanding of authority records; demonstrated experience with PCC and NACO programs
• Proficiency in Dewey Decimal Classification and Library of Congress Subject Headings
• Proficiency in SQL and regular expressions
• Strong organizational and planning skills, and the ability to manage multiple tasks and meet deadlines
• Excellent communication and interpersonal skills in working tactfully with other library staff in a team setting
• Critical judgment skills in cataloging responsibilities
• Knowledge and awareness of emerging trends in cataloging and metadata
• Proficient in reading and writing in one or more non-English languages
• Demonstrated attention to details
• Familiarity with Google Workspace

• Directs and supervises a small team of librarians and paraprofessionals
• Acts as a substitute for department management colleagues as circumstances require
• Participates in the recruitment, interviewing and selection process of candidates in vacant positions in the Cataloging Department

More...

• Be Helpful to patrons and colleagues
• Be Resourceful in solving problems 
• Be Curious in all aspects of your work
• Be Welcoming and Inclusive

• Office setting

• Requires occasional travel within NYC

• 9am-5pm - Monday through Friday
• 35 hours per week