Junior Commercial Lines Account Manager / CSR

Department: Insurance & Financial Services

Employment Type: Full Time

Location: Newark, New Jersey, New Jersey, Hybrid

Key Responsibilities

• Support commercial lines account servicing across a book of business
• Process endorsements, renewals, certificates, and policy documentation
• Communicate with clients, carriers, and internal teammates in a timely, professional manner
• Track open items and help keep accounts moving through the renewal and servicing process
• Maintain accurate records in agency systems and support workflow discipline
• Learn and apply agency procedures, carrier guidelines, and account servicing best practices
• Support policy checking, discrepancy correction, and general servicing follow-through
• Assist with audit reconciliations and loss control follow-up as needed
  
  

Skills, Knowledge and Expertise

• 1-3 years of commercial lines account management and/or CSR experience
• Strong attention to detail and follow-through
• Clear communication and a client-service mindset
• Ability to stay organized and handle multiple priorities
• NJ P&C license preferred; licensing readiness is acceptable for the right junior candidate
• AMS360 experience preferred
• Transportation, heavy construction, or inland marine exposure is a plus
• Strong Microsoft Office skills, especially Outlook, Word, and Excel
  
  

Benefits

• Based in Metuchen, NJ
• Primarily in-office
• Potential for 1 hybrid day per week after a 60-90 day probation period, subject to performance and business needs
  
  

• Base salary: $60,000-$70,000
• Target hiring sweet spot: Around $65,000
• Top end for standout junior hire: Up to $72,000
• Bonus potential: Year-end and/or discretionary bonus is market-aligned
• Benefits: Health, dental, PTO, 401(k), life insurance, and related small-agency benefits are recommended