Forward Deployed Implementation Engineer (London)

Department: FDE

Location: Remote-United Kingdom

Employment Type: FullTime

Company Overview

TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We combine cutting-edge AI with human expertise to deliver security operations that are better, faster, and more cost-effective than traditional approaches.

Were a fast-growing startup backed by industry experts and top-tier investors led by Crosspoint Capital. Our team is mission-driven, customer-obsessed, and building something that matters — a new standard for how security operations should work.

Culture is one of the most important things at TENEX.AI — explore our culture deck at culture.tenex.ai to witness how we embody our values every day.

About the Role

As a Forward Deployed Implementation Engineer at TENEX, you are the engine that gets customers live. You will execute end-to-end platform deployments, onboard log sources, load TENEXs library of security content, and train customers so they get value from day one. This is a hands-on, customer-facing technical role for engineers who love seeing things work.

Job Responsibilities

• Execute end-to-end platform deployments across Google SecOps and/or Microsoft Sentinel for new customers

• Onboard log sources, configure data connectors, and validate ingestion pipelines

• Load and deploy existing TENEX content into customer environments — including parsers, dashboards, detections, and playbooks developed by the Security Solution Engineers — SIEM/SOAR

• Work from standardized playbooks to deliver MDR coverage within target SLOs

• Troubleshoot connectivity, ingestion, and configuration issues during deployment

• Enable customers through hands-on training — teaching them to navigate, understand, and get value from their deployed platform

• Document deployment configurations and handoff notes for the ongoing support team

• Manage multiple concurrent customer deployments depending on complexity and platform

• Escalate technical blockers to Senior Engineers or Manager when appropriate

Required Skills & Qualifications

Technical & Industry Expertise

• 2+ years in cybersecurity, IT operations, cloud engineering, or a related technical field

• Hands-on experience with SIEM platforms, particularly Google SecOps and/or Microsoft Sentinel

• Experience with log source onboarding, data connectors, and ingestion pipeline configuration

• Familiarity with data pipeline technologies such as Bindplane, OpenTelemetry, Cribl, or similar

• Scripting experience in Python, Bash, or similar languages

• Understanding of networking fundamentals and security operations workflows

• Experience with cloud platforms (GCP, Azure, and/or AWS)

Soft Skills

• Strong problem-solving and troubleshooting skills with a bias toward action

• Excellent customer-facing communication and collaboration abilities

• Ability to thrive in a fast-paced, high-performance startup environment

• Passion for cybersecurity, automation, and continuous improvement

Education & Certifications

• Bachelors degree in Computer Science, Cybersecurity, Engineering, or a related field (or equivalent practical experience)

• Relevant certifications such as CISSP, CISM, GIAC certifications, Google Cloud Professional, Microsoft SC-200/AZ-500, or AWS Certified Solutions Architect are a plus

Why Join Us?

• Opportunity to work with cutting-edge AI-driven cybersecurity technologies and next-generation security platforms

• Collaborate with a talented and innovative team focused on continuously improving security operations

• Competitive salary and benefits package

• A culture of growth and development, with opportunities to expand your expertise in AI, cybersecurity, and engineering

• Be part of building something new — TENEXs Forward Deployed Engineering organization is a greenfield opportunity to define how enterprise security is delivered at scale