Is Associate Customer Success Manager at Teikametrics fully remote?

Yes, Associate Customer Success Manager at Teikametrics is a remote position. This role is open to remote candidates.

What is the seniority level for Associate Customer Success Manager at Teikametrics ?

This Associate Customer Success Manager role at Teikametrics is a Entry,Mid Level-level position.

How do I apply for Associate Customer Success Manager at Teikametrics ?

You can view and apply for Associate Customer Success Manager at Teikametrics on RemoteFront: https://www.remotefront.com/remote-jobs/teikametrics-associate-customer-success-manager-m623w

Associate Customer Success Manager

Team: Services - Customer Success

Location: Remote / USA

Commitment: Full-time

Workplace Type: remote

Salary:

The successful candidates starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to: skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes potential opportunities for bonus or commissions, and equity grants. Speak with your recruiter for more information.

ABOUT THE COMPANY

Teikametrics is revolutionizing retail through our patented Artificial Retail Intelligence platform. Our proprietary orchestration layer functions as prompt intelligence, verticalizing AI for Amazon, Walmart, TikTok, and emerging marketplace use cases. For more information, visit www.teikametrics.com

ABOUT THE ROLE

We’re looking for an Associate Customer Success Manager to support and scale our Strategic Business Segment (SBS), partnering with high-value, growth-oriented brands across Amazon, Walmart, and emerging marketplaces. This role sits at the intersection of strategy, execution, and customer partnership—designed for someone who can operate with precision while building toward full ownership of enterprise relationships within the first six months.

You will play a critical role in enabling customer growth by supporting campaign strategy, operational excellence, and adoption of Teikametrics’ AI-powered platform.

Teikametrics is redefining eCommerce performance through its AI-powered, multi-marketplace optimization platform, helping brands unlock scalable, profitable growth across Amazon, Walmart, and TikTok.

How You’ll Drive Impact

Support onboarding and activation of SBS customers by ensuring seamless integration of Amazon and Walmart accounts, establishing a strong foundation for long-term success.

Partner with Customer Success Managers to translate customer goals into structured campaign strategies, aligning to KPIs such as revenue growth, efficiency (ACOS/ROAS), and market share expansion.

Assist in rebuilding and optimizing campaign structures within the platform, ensuring alignment with best practices and long-term scalability.

Act as a key operational and analytical partner—monitoring performance, identifying trends, and surfacing actionable insights that drive measurable outcomes.

Deliver performance reporting and insights through dashboards and recurring business reviews, clearly connecting platform activity to customer results.

Support customer-facing conversations by reinforcing strategic recommendations, product adoption, and value realization.

Collaborate cross-functionally with Ad Operations, Product, and Finance to ensure executional excellence.

WHO YOU ARE

2–4 years of experience in customer success, account management, or digital advertising, ideally within eCommerce or ad tech.

Foundational understanding of Amazon and Walmart advertising ecosystems, including campaign structure, keyword targeting, and performance metrics.

Strong analytical instincts—you’re comfortable interpreting performance data and translating it into clear, actionable recommendations.

Highly organized and capable of managing multiple priorities across a portfolio of customers in a fast-paced, performance-driven environment.

Clear and confident communicator, able to engage with both internal stakeholders and customer teams with credibility..

Motivated to grow into a fully strategic, customer-facing role with direct responsibility for retention, expansion, and long-term partnership success.

REQUIRED INDUSTRY EXPERIENCE

Experience in e-commerce marketplaces (Amazon/Walmart) is required.
Strong understanding of digital advertising metrics (ROAS, ACOS) and campaign optimization.

WHY TEIKAMETRICS?

At Teikametrics, you’ll experience the excitement of a growth-stage company with the stability of an established market leader. You’ll also have the opportunity to work with cutting-edge AI technology that’s transforming the industry, while collaborating with top brands redefining the future of eCommerce. With a remote-first culture we value impact over location and you’ll have the flexibility to work when you’re most productive and effective. Join us on our mission to be the world’s leading Marketplace Optimization Platform, used by every seller and brand owner.

More Than Just a Job

Everyone’s work preferences are different but regardless of work style, we like to take care of our people. Benefits of becoming part of Team Teika:

• Competitive cash (we don’t discount based on location)

• A robust benefits package effective on day one!

• Generous stock option packages and investment opportunities

• Unlimited Paid Vacation Policy

• Flexible work schedule - work when you’re most productive and effective!

The job description is representative of typical duties and responsibilities for the position and is not all-inclusive. Other duties and responsibilities may be assigned in accordance with business needs. We are proud to be an equal opportunity employer. A background check will be conducted after a conditional offer of employment is extended. ## LI-Remote

Beware of Recruitment Scams

Teikametrics will never ask you to communicate via WhatsApp, Telegram, or other messaging apps during our hiring process. We do not request payment, financial information, or purchases of equipment during recruitment. All legitimate job openings are posted on our official careers page at teikametrics.com/careers, and our recruiters will only contact you through LinkedIn or official company email addresses (@teikametrics.com).

If youre unsure about a communication youve received, please contact us directly at careers@teikametrics.com to verify.

Associate Customer Success Manager

Associate Customer Success Manager

How You’ll Drive Impact

WHO YOU ARE

REQUIRED INDUSTRY EXPERIENCE

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