Release Train Engineer II -- Residential Lending

Location: Charlotte, North Carolina, Mount Laurel, New Jersey

Remote Type: Remote

Time Type: Full time

Job Description

Work Location:

Charlotte, North Carolina, United States of America

Hours:

40

Pay Details:

$91,000 - $136,240 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Enterprise Enabling Functions

Job Description:

The Release Train Engineer II facilitates release processes, coordination, and execution across a number of agile teams within his/her Product Group and Product Family. Escalates impediments, manages risk, helps ensure value delivery, and helps drive relentless improvement. Participates in transformation, coaching leaders, teams, and Scrum Masters in the new processes and mindsets required to achieve agility.

Must be located within TD footprint: CT, DE, FL, ME, MD, MA, NH, NJ, NY, PA, RI, SC, VT, VA, DC.

 

Department Overview:

RESL Business Technology is the product and technology organization supporting TDs Residential Lending business. Through cross-functional Agile teams, we deliver innovative digital experiences, modernize lending platforms, and drive large-scale business transformation initiatives that improve customer outcomes, operational efficiency, and value delivery across the mortgage and home equity lifecycle.

Depth & Scope:

• Key Subject matter expert with specialized knowledge in coordinating, leading and coaching multiple agile teams
• Assists with coordinating the ceremonies, backlogs releases of various agile teams to successfully release in a Program Increment a part of the release
• Works with pods within his/her Product Group / Product Family to limit W.I.P. and drive continuous improvement using servant leadership
• Ensures there is alignment between the Program Increments business outcomes design and delivery
• Addresses difficult obstacles within their release thinking critically to resolve impediments, be it architectural, leadership or logistics.
• Supports an environment where team freely escalates challenges; facilitates change through positive reinforcement of successes
• Experienced Scrum Master/Project Manager/Coach capable of supporting growing number of teams (3-4 agile teams)
• Requires full understanding of the processes, procedures and systems
• Helps resolve complex problems and is able to identify viable and often innovative options
• Begins to influence outside of immediate work and/or Agile team
• Uses best practices and knowledge of internal or external business issues to improve efficiency of own and other teams

Education & Experience:

• Bachelors Degree or equivalent required in a related field such as information technology, computer science, Bus. Admin – Masters preferred
• 3+ years of experience as a Coach, Prod Mgr, Scrum Master
• Certified SAFE Release Train Engineer (RTE) or SAFE Program Consultant (SPC), or Certified Scrum Master (CSM)
• 3+ years experience with Agile Management tools
• Typically requires 7+ years Agile related experience
• 3+ Years experience coaching multiple agile teams
• Advanced knowledge of agile theory, methodology, techniques, rules, and practices, estimating/sizing, planning, forecasting, reporting, conflict resolution and facilitation
• Knowledge of current and emerging competitor and market trends
• Ability to establish goals and objectives that support delivery execution for multiple teams
• Ability to contribute to the direction of the function and provide advice to the team and delivery leadership
• Ability to lead, plan, execute and evaluate committed work activities to ensure completion of initiatives
• Skill in mentoring, and performance management
• Skill in using analytical software tools, data analysis methods and reporting techniques
• Skill in using computer applications including MS Office and industry standard Agile tools such as Jira and Confluence
• Ability to communicate effectively in both oral and written form
• Ability to work collaboratively and build relationships across teams and functions
• Ability to work successfully as a member of a team and drive team execution
• Ability to exercise sound judgement in making decisions
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Ability handle confidential information with discretion
• Expert-level Jira experience preferred
• Experience navigating multiple UAT environments preferred
• Experience supporting Agile Release Trains within financial services or highly regulated environments preferred
• Experience implementing Agile metrics and executive delivery dashboards preferred
• Experience with dependency management across multiple value streams preferred
• Experience leading organizational or agile transformation initiatives preferred
• Experience supporting DevOps and Continuous Delivery practices preferred
• Encompass experience preferred
• Blend experience preferred

Customer Accountabilities:

• Manages and optimizes the flow of value through releases using various tools such as Scrum and Kanban
• Facilitates PI Readiness through coaching and supporting development of Roadmaps, Features, Releases
• Facilitates System Demos, PI Planning, Pre- and Post-PI Planning meetings
• Co-ordinates successful delivery of the Features to be deployed in the Release by taking into consideration dependencies, order and architecture
• Summarizes & Publishes the Team PI Objectives ensuring everything is rolling up to the Vision, Bold Aspirational Goals (B.A.G) and Objectives and Key Results (OKRs)
• Tracks and produces key metrics and dashboards to monitor releases
• Facilitates Synchronization meetings (e.g., Release sync) as required to keep delivery aligned to achieving the business outcomes
• Works cross-functionally to align strategy, methodology and execution with all relevant stakeholders (i.e. Product Owners, , Release Management, Architecture etc.)
• Escalate and Track impediments from teams which are a part of their release scope
• Manages Risks and Dependencies of their release
• Provides input on required resourcing from across the Bank to support the release
• Coaches and promotes collaboration to Leaders, teams, and Scrum to enable high performance
• Partners with Business Owners, Product Managers and Product Owners to help assure strategy, vision and road map alignment and execution
• Improves the flow of value through value streams by working to improve DevOps and Release on Demand Competency
• Drives the Lean Innovation Cycle with Business and Product Management
• Primarily functions as a servant leader fostering Lean-Agile Continuous Delivery DevOps mindsets

Shareholder Accountabilities:

• Applies best practices and knowledge of internal / external business issues to improve products or services in own discipline
• Applies engineering and service philosophy principles to release practices, contributes to the development of engineering and service guidelines and principles by providing feedback to the practice leaders based on platform knowledge, experience and identification of opportunities
• Contributes to the creation of release and/or solution metrics with the goal of demonstrating automation progress and benefits achieved
• Develops and recommends technical strategies and solutions to maintain or expand service levels
• Leads and / or participates in cross-Product Family / Group activities to identify risk / provide guidance for complex situations
• Interacts with governance and control groups, (e.g. regulatory / operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues / items related to releases and solutions
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk transactions / activities as necessary
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

• Participates fully as a member of the team, support a positive work environment that promote service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provides thought leadership and/ or industry knowledge and participates in knowledge transfer within the team and business unit
• Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participates in personal performance management and development activities, including cross training within own team
• Keep others informed and up-to-date about the status / progress of committed work and / or all relevant or useful information related to day-to-day activities
• Contributes to team development of skills and capabilities through development of others, by sharing knowledge and experiences and leveraging best practices
• Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships
• Contributes to a fair, positive and equitable environment that supports a diverse workforce
• Provides strong leadership who can facilitate buy-in and commitment while providing focus and clarity
• Acts as a brand ambassador for the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.