UX Designer

Location: New York, NY (Remote)

Department: Technology

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!

We are looking for an experienced UX Designer to join our Product team. In this role, you will partner closely with Product Managers, Designers, and Engineering to design new features and funnels, as well as evolve existing customer-facing product lines across all platforms. Youll bring thoughtful, user-centered thinking to projects ranging from focused feature work to end-to-end flows, reporting into our Director of UX. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.

This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC.

What You’ll Do

• Design end-to-end user experiences across web, iOS, and Android — from early concept and user flows through wireframes, prototypes, and production-ready design files
• Partner with Product Managers and Engineering to scope, design, and ship new features and funnels, as well as improvements to existing customer-facing product lines
• Design and support conversion and growth experiments (e.g., onboarding, sign-up, and checkout flows) as well as features that drive engagement and retention and reduce churn
• Create wireframes, interactive prototypes, and high-fidelity mockups in Figma, and maintain organized, up-to-date design files and documentation
• Contribute to and help evolve Talkspaces design system, ensuring consistency and reusability across platforms
• Support and help execute user research and usability testing; translate findings and data-driven insights into concrete design decisions
• Apply accessibility and platform-specific best practices (iOS, Android, Web) to ensure designs are intuitive, inclusive, and technically feasible
• Incorporate motion, audio, and animation thoughtfully where they improve the user experience
• Present design rationale and recommendations clearly to cross-functional stakeholders, incorporating feedback and building consensus
• Collaborate with Product, Engineering, Marketing, Data/Analytics, and Brand to ensure designs are aligned, technically sound, and on-brand
• Stay current on UX, interaction design, and visual design trends, bringing fresh thinking to the team

About You 

• 4+ years of experience as a UX Designer creating digital-first products (iOS, Android, and web), ideally in mass-market digital consumer products/apps, subscription-based, or e-commerce. Prior experience with digital healthcare/behavioral health is a plus
• Experience designing a variety of project types and features, including but not limited to: conversion and growth experiments, and consumer-focused features that drive engagement, retention, and reduce churn
• Experience supporting or executing user research and usability testing, and translating findings into actionable design decisions
• Solid understanding of iOS, Android, and Web standard UX/UI practices
• Strong proficiency in Figma (Sketch a plus)

Benefits 

• Comprehensive Medical, Dental and Vision plans
• Pre-tax benefits: HSA/ FSA
• 401k Retirement Savings Program with matching up to 4%
• Voluntary benefits including disability, basic life or pet insurance, etc.
• Monthly Wellness Stipend to promote mental and physical self-care
• Flexible PTO and Remote First Environment
• Regular team events, including Wellness Workshops and Team Building Events
• Free access to Talkspace products for you and one household member, as well as access to a friends and family discount! 

Compensation

At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively.

The base salary range for this role is between $100,000 - $150,000. Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications. 

Why Talkspace? 

Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and its our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.

Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse “for purpose” space. If you’re equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you!

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace? 

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.

Inclusion

Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.

Belonging

Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.