Property Claims Field Specialist (Part-Time) / NEW YORK or INDIANA area

Location: Virtual Indiana, Virtual New York

Time Type: Part time

Job Description

Candidates based in New York upstate and Wayne Indiana areas are strongly preferred. However, candidates located in nearby areas are also encouraged to apply.

Position Summary

Solera is seeking a Part-Time Property Claims Field Inventory Specialist to support insurance property claims throughout the New York upstate and Wayne Indiana region. In this role, you will conduct on-site property inventory inspections following fire, water, storm, and other insured losses, helping policyholders and insurance carriers accurately document personal property claims.

This is an ideal opportunity for professionals who enjoy independent field work, interacting with customers, and maintaining a flexible schedule. Successful candidates are detail-oriented, customer-focused, and comfortable working in post-loss environments while delivering exceptional service and accurate documentation.

Key Responsibilities

• Conduct on-site property inventory inspections in accordance with company standards and established field procedures.
• Document and inventory personal property affected by insurance loss events.
• Collect accurate information, photographs, and supporting documentation for insurance claims.
• Maintain detailed records and ensure timely submission of reports.
• Build and maintain positive working relationships with policyholders, insurance adjusters, and industry partners.
• Communicate regularly with Field Managers and Service Managers regarding assignment status, operational challenges, and process improvements.
• Adhere to all company safety standards, operational procedures, and quality expectations.
• Support customer retention by providing professional and positive client experience.
• Assist with additional projects and responsibilities as assigned.

Schedule & Territory

• Part-time position with up to 30 hours per week.
• Typical schedule consists of three consecutive working days per week, based on claim volume and candidate availability.
• This is not a fixed schedule; assignments will vary and flexibility is essential.
• Coverage area includes New York upstate and Wayne Indiana region communities.
• Travel may extend approximately two hours from your home location, including urban, suburban, and rural areas.
• Occasional overnight travel may be required.
• Mileage reimbursement is provided.

Required Qualifications

• Valid drivers license and reliable personal vehicle.
• Ability to travel extensively within the assigned territory.
• Ability to lift and carry up to 30 pounds.
• Ability to work independently with minimal supervision.
• Comfortable working in post-loss property environments.
• Strong customer service and relationship-building skills.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office Suite.
• Ability to manage multiple assignments and deadlines.

Preferred Qualifications

• Property & Casualty insurance claims experience.
• Contents inventory or field inspection experience.
• Restoration, mitigation, or disaster recovery industry experience.
• Experience working directly with insurance carriers, adjusters, or policyholders.

What Success Looks Like

• Delivering accurate, timely, and complete property inventories.
• Providing excellent customer service during stressful claim situations.
• Maintaining strong relationships with insurance professionals and policyholders.
• Consistently meeting quality, productivity, and service expectations.

About Solera

Solera is a global leader in data and software solutions that transforms every stage of the vehicle lifecycle into a connected digital experience. Beyond automotive, we help protect some of lifes most valuable assets, including homes and personal property through innovative insurance technology and services.

With operations in more than 90 countries and a commitment to innovation, Solera helps customers navigate complex challenges through data, analytics, and technology-driven solutions.

EQUAL OPPORTUNITY EMPLOYER
The Solera group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.