Client Support Specialist

Location: Remote

Build your career with SMA Support Services!

We are a dynamic Business Process Outsourcing (BPO) company connecting talent with top-tier U.S. clients in construction and roofing.

We invest in your success: Every new team member receives comprehensive, paid training to ensure you’re fully equipped and confident before supporting our clients.

Ready to grow your career in a supportive, international environment? Join us—apply today!
 

Qualifications

• At least 3 years in the BPO industry
• Excellent English communication and multitasking skills
• Appointment setting background and other similar roles is a PLUS
• Preferably with a background in Customer Service
• Willing to work graveyard and can start training immediately
• Has an existing home office setup with a conducive work environment
• Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 16GB RAM, functional camera, industry
• Excellent noise-canceling headset, and dual monitor
• A stable internet connection with at least 25 Mbps upload and download
• Back-up power/internet is a plus

Offer

• Long-term/full-time position
• Salary offer is at 31,391.08 gross
• 5,000 Client Deployment Allowance
• Pay begins on day 1 of training
• HMO, Loyalty Investment Fund, Memorial Plan, and other benefits
• Paid Leaves
• Attendance and performance-based incentives
• Quarterly In-person Team-Buildings
• Annual Company Outing
• Annual Year-End Party
• Annual Performance Review
• 13th-month pay, Government-mandated benefits
• MP2 Contributions
• Career Advancement Opportunities