EU/UK Logistics Manager

Department: Operations and Logistics

Employment Type: Full Time

Location: London, London, London Office, London, United Kingdom, Hybrid

Key Responsibilities

• Manage, develop, and build the EU/UK Logistics Team
• Own and manage all EU/UK ocean, air, and road freight movements from origin through final delivery across bonded and non-bonded facilities.
• Lead carrier selection, rate negotiations, contract management, and performance optimisation across freight modes.
• Work with nominated freight forwarders to confirm bookings and manage track-and-trace for on-time delivery.
• Drive continuous improvement across routing, mode optimisation, consolidation, and lead time management.
• Manage freight forecasting, budgeting, auditing, and invoice approval processes for EU/UK operations.

• Understand Bonded vs Non-Bonded warehouse customs requirements.
• Partner with the SKIMS Trade Compliance team to validate import and export documentation, ensuring all customs information is accurate and compliant with UK and EU regulations.
• Monitor regulatory changes affecting UK and EU imports, exports, shipping, product handling, and transportation, and communicate operational impacts to relevant teams.
• Establish controls and standard operating procedures to reduce customs risk and prevent shipment delays, penalties, or overpayment of duties and taxes.
• Serve as the subject matter expert on EU/UK trade compliance, partnering with the internal Trade Compliance team as needed.

• Understand ASN flow and submission through systems
• Reconcile inbound ship vs receiving discrepancies 
• Manage relationships, contracts, budgets, and performance for EU/UK freight forwarders.
• Work with overseas suppliers to ensure cargo is tendered on time and all documentation is correct; provide guidance on any issues.
• Evaluate and evolve 3PL partnerships to ensure best-in-class service, flexibility, and cost-effectiveness as the business scales.
• Establish KPIs, lead regular business reviews, and implement corrective action plans to exceed service and performance targets.
• Identify cost-saving opportunities and lead strategic initiatives to optimise freight spend without compromising service levels.

• Partner cross-functionally with Production, Planning, Sourcing, Accounting, IT, and Distribution teams to align logistics strategy with business priorities.
• Manage Tracking Reports and system data integrity
•  Track shipments in real-time, providing timely updates to relevant stakeholders and addressing delays or discrepancies immediately.
• Maintain accurate logistics and freight data within NetSuite ERP, including data entry, filing, and recordation.
• Prepare and analyse logistics reports, identifying areas for improvement and implementing solutions to optimise processes.
• Coordinate with internal cross-functional teams to provide updates on all active and in-transit Purchase Orders.
• Manage Tracking Reports and system data integrity
• Support ad-hoc projects and requests as needed.
  
  

Skills, Knowledge and Expertise

• 4+ years of experience in EU/UK logistics, freight, or supply chain roles, preferably within apparel, fashion, or consumer goods.
• Proven experience managing freight forwarders, parcel carriers, and third-party logistics providers.
• Strong understanding of EU and UK customs regulations, import/export documentation, and trade compliance requirements.
• Experience working with bonded and non-bonded facilities.
• Familiarity with retail launch calendars and seasonal inventory planning.
• Proficiency with logistics systems and ERP platforms; NetSuite experience is preferred.
• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, International Relations, or a related field (or equivalent experience).
• Excellent communication, organisational, and stakeholder management skills with strong attention to detail.
• Positive, collaborative attitude with the ability to thrive in a fast-paced, high-growth environment.
• This is a hybrid role requiring a minimum of 3 days per week onsite at our London location.

• EU/UK Freight & Transportation Management
• Customs Compliance & Trade Regulations
• 3PL & Vendor Management
• Freight Negotiation & Contract Management
• Supply Chain Optimisation
• Inventory Management
• Data Analysis & Reporting
• NetSuite / ERP Systems
• Cross-Functional Collaboration
• Problem Solving & Attention to Detail
  
  

Benefits, Culture and Perks