Senior Manager, Influencer Marketing & Amplification Lead (Remote)
Senior Manager, Influencer Marketing & Amplification Lead (Remote)
ServiceNowStraight from ServiceNow’s careers page. Apply on the company site — no recruiter, no middleman.
Senior Manager, Influencer Marketing & Amplification Lead
Location: New York City, New York, us, Remote
Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, is the AI control tower for business reinvention. Our AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. Were building an AI-native culture where technology and talent are unstoppable together. And were just getting started.
Join us to put AI to work for people.
Job Description
About the Role:
is looking for someone who lives and breathes the creator economy across every platform that matters—someone whos genuinely, unapologetically terminally online and loves it. Youre internet fluent in the truest sense: you understand platform dynamics, creator ecosystems, and what makes content resonate, whether its on LinkedIn, TikTok, Instagram, YouTube, Meta, Substack, Reddit, X, or whatever platform is emerging next.
The B2B AI influencer space is crowded with generic thought leadership and surface-level positioning—we need to differentiate by building the influencer program that proves B2B can be just as creative, culturally relevant, and engaging as any consumer brand. We need someone who gets creators, understands what makes content work, and can translate that fluency into world-class programming.
This role will drive the strategy and execution of s global influencer program to increase awareness, credibility and relevance. Youll own our brand and audience buyer groups influencer program while also steering an influencer center of excellence that spans the company—supporting cross-functional teams with their own influencer activations.
Youll define what best-in-class looks like and build the playbook that everyone else steals. Were creating the gold standard. If that excites you, lets talk.
What Youll Do:
- Build and Steward the Center of Excellence: Establish and manage s influencer center of excellence—creating frameworks, best practices, toolkits, and measurement standards that cross-functional teams (talent brand, University, etc.) can leverage for their own influencer initiatives. Serve as the connector across all influencer programs company-wide, ensuring strategic alignment, efficiency, and shared learnings.
- Own Brand Influencer Strategy: Build and execute s always-on global influencer program rooted in authentic, long-term creator relationships and audience engagement. Reach enterprise buyers where they spend time, test new approaches, and identify what drives real business outcomes (not just vanity metrics). Develop a portfolio of creator partnerships that sustain ongoing visibility, expand reach, and support product adoption across global markets. Align influencer programming with product launches, strategic initiatives, and growth strategies.
- Enable Global and Regional Execution: Own the global influencer strategy and framework while partnering with regional marketing teams to enable local execution. Provide the tools, insights, and best practices that allow regional teams to activate influencer programs that are culturally relevant and locally resonant.
- Identify Creative Opportunities: Own the creative vision for influencer activations—from social-first content to guerrilla marketing moments. Develop compelling creative briefs that inspire great work. Know when to go big with a tentpole activation and when a simple co-created LinkedIn post will do more. Partner with agency partners and creative teams to develop campaigns that feel native to each platform and authentic to each creators voice.
- Cultivate Authentic Relationships: Build a network of influencers, creators, and customer advocates who genuinely want to work with us—not because we pay well (though we do), but because they believe in what were doing. Focus on long-term partnerships over transactional one-offs.
- Own Influencer Content Amplification Strategy: Define and execute the paid amplification strategy for influencer content to maximize reach, engagement, and business impact. Manage the paid budget allocation for boosting creator-produced content across LinkedIn, Meta, TikTok, YouTube, and emerging platforms. Test and optimize paid distribution formats—from sponsored posts to paid amplification partnerships—to extend organic reach while maintaining authenticity. Work cross-functionally with the paid media team to ensure influencer content gets the media support it deserves and connects to broader campaign performance. Track paid amplification ROI by content type, creator tier, platform, and campaign to inform budget reallocation and creative optimization.
- Manage Agency Partnerships: Own relationships with key agency partners. Lead strategic briefings, align on campaign objectives, and partner with agencies to identify and execute optimizations across influencer campaigns—from interviews and masterclasses to emerging content formats and platform experiments.
- Partner on Product Strategy: Collaborate with product marketing to understand product messaging, launches, and education initiatives—leveraging these insights to inform influencer strategy and identify the right creators to amplify key product narratives.
- Drive Performance and Measurement: Define what success looks like in both organic influencer engagement and paid amplification efficiency—tracking earned media value (EMV), cost-per-reach, engagement rates, and downstream business outcomes (leads, pipeline attribution, sales influence). Build measurement frameworks that separately assess organic performance and paid amplification performance, then analyze the interaction effect (how paid distribution of organic content compounds reach and brand lift). Use data to tell stories about impact.
- Stay Ahead of the Curve: Monitor trends across business, tech, culture, and social media to inform proactive, culturally relevant activations. Test emerging platforms and creative formats. Be the person who flags when we need to try something new before everyone else does it.
- Ensure Compliance: Work with legal and compliance teams to ensure all influencer and creator content meets regulatory standards while maintaining authenticity and creative integrity.
- Create Scalable Systems: Build the frameworks, processes, and toolkits that let this program grow without losing authenticity. Document what works so this becomes repeatable, not a one-person magic trick.
Qualifications
What You Need:
- 7+ years in influencer marketing and creator partnerships. Youve built programs, not just participated in them.
- Deep fluency in the creator ecosystem across platforms—LinkedIn, TikTok, Instagram, YouTube, Meta, Substack, Reddit, X, and whatevers emerging next. You know the difference between influencer clout and genuine thought leadership. You understand how platform dynamics shift, what content formats work where, and what actually drives engagement beyond vanity metrics.
- Proven leadership experience—either managing teams or leading complex programs in matrixed organizations. You can rally people around a vision even when you dont have direct authority.
- Comfort with AI as a force multiplier. Youre already thinking about how AI can help scale research, optimize content, or uncover insights. Youre an early adopter, not a skeptic, and you bring that AI-forward mindset to everything you build.
- Budget management chops. Youve managed multi-million-dollar programs and made strategic trade-offs between influencer fees, content production, paid amplification, macro-influencers, and micro-creators.
- Paid media strategy and execution. Youve managed paid budgets to amplify organic content (influencer, UGC, owned content). You understand paid distribution mechanics across platforms and can optimize spend to maximize both reach and quality of engagement. You know when to pay for scale and when organic-first makes more sense.
- Analytical rigor. You can build measurement frameworks, interpret data, and translate performance into executive-ready narratives.
- Elite relationship-building skills. Youre as comfortable negotiating with influencer agents as you are building authentic rapport with creators themselves.
- That je ne sais quoi that makes creators want to work with you and .
Nice to Haves:
- Existing relationships with enterprise tech influencers or LinkedIn creators.
- Experience in AI/emerging tech.
- A proven track record of doing something innovative in influencer marketing that made people go wait, you can do that?
- Experience working with legal and compliance on creator partnerships (youve successfully argued why something is worth the risk).
- Experience building measurement models that connect paid amplification spend to downstream business outcomes (brand lift, demand gen, product adoption).
For positions in this location, we offer a base pay of $155,400 - $272,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, may confirm the distance between your primary residence and the closest office using a third-party service.
Equal Opportunity Employer
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Similar remote jobs
All Marketing Manager jobs →
Bertelsmann
Senior AI Solutions Engineer (Remote)



visio-lending
Senior Business Intelligence Engineer
Discover More than 100,000 Hidden Remote Jobs Before Everyone Else
Unlock All Remote Jobs Today
Simple pricing. Big savings on Quarterly and Yearly.
Monthly Access
- Instant access to fresh remote jobs from 500+ companies
- New opportunities added hourly, often 3-7 days before anywhere else
- Advanced filtering by role type, stack, pay, and location
- Priority customer support
Yearly Access
- Everything in Monthly
- Save $169 (~74%) vs paying monthly
- Average job search takes ~6 months - get covered for the whole journey
- Less than the cost of one lunch per month for competitive advantage
- Equivalent to just ~$4.92/month