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Director of Product Marketing

ServiceNow
Remote
Santa Clara, CARemote$192k–$301k· about 1 hour ago

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Director of Product Marketing

Location: Santa Clara, California, us, Remote

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, is the AI control tower for business reinvention. Our AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. Were building an AI-native culture where technology and talent are unstoppable together. And were just getting started.

Join us to put AI to work for people.

 

Job Description

About the Role 

Every company is racing to deploy AI agents. Few know how theyll govern them. 

As AI moves from experimentation to enterprise-wide deployment, trust, security, compliance, and control have become the biggest barriers to adoption.

Thats why we built AI Control Tower. 

And now you have an opportunity to help define what’s next. is looking for a Director of Product Marketing to own positioning, messaging, and go-to-market execution for AI Control Tower (AICT), one of the most strategic products in our AI portfolio. This is a rare opportunity to shape a category at the intersection of AI, governance, and security.

Youll own narrative, positioning, launches, web presence, content, campaigns, and demand generation for AI Control Tower, partnering across Product, Engineering, Sales, and executive leadership to drive market impact and business growth. Working alongside a high-caliber Product Marketing team, youll help bring breakthrough innovation to market and turning great ideas into measurable results. 

If you love building markets, not just marketing products, this role is for you. 

What Youll Do 

  • Own launches end-to-end for AI Control Tower, from planning and messaging through execution, working closely with product, comms, and campaigns to make every release land with impact. 

  • Drive web and digital presence, shaping how AICT shows up on .com and across digital properties, working with web and creative teams to keep the story sharp, current, and conversion-focused. 

  • Partner on demand gen and digital campaigns with campaign and field marketing to build and optimize programs that generate real pipeline, using messaging and content that make AICT impossible to ignore. 

  • Create the content engine with briefs, web copy, launch assets, sales enablement, campaign content that fuels every team touching AICT in market. 

  • Translate a technical, fast-evolving product into a clear story for governance, security, and IT leaders. You dont need to be an engineer, but you need to genuinely get the AI governance/security space and be excited to go deeper into it. 

  • Work closely with VP+ stakeholders across Product, Engineering, and to make sure launches, campaigns, and content are always grounded in where the product and the market are actually heading. 

  • Bring AI into how you work. Use AI tools strategically in your own day-to-day to draft, research, ideate, and produce content, and bring what you learn back to the team so PMM gets faster and sharper as a group. 

  • Be a builder on a builders team. This is a leadership opportunity to shape not only AI Control Tower product, but also s company positioning as a leader in AI governance and control, with real room to bring in fresh ideas and best practices. 

 

Qualifications

What You Bring 

  • 8+ years in product marketing, with strong chops in launches, web, content, and digital/demand gen campaigns for B2B tech.

  • Real enthusiasm for AI, security, and governance. You read about this stuff for fun, not just for work. 

  • You use AI tools yourself, already, to work smarter and faster, and youre excited to bring that fluency to a team that wants to keep leveling up. 

  • Comfort getting technical enough to talk credibly with product and engineering. 

  • A track record of running with ambiguity and multiple moving pieces without losing the thread or the fun. 

  • Sharp writing and storytelling instincts. You can make a complex product sound clear, human, and exciting. 

  • Experience collaborating with senior stakeholders with confidence, bring clarity and alignment across different perspectives and priorities. 

Why This Role 

Youll join at one of the most exciting moments in enterprise technology. AI Control Tower sits at the center of the conversation every executive team is having: how to govern, secure, and scale AI responsibly. 

This is your chance to help define that conversation. 

Youll shape market perception, influence product direction, work closely with senior leaders, and help build a business at the forefront of s AI strategy. Most importantly, youll do work that has real impact, with a team that loves what it does and pushes each other to be better every day. 

If youre energized by building categories, launching innovative products, and helping customers unlock the promise of AI, this role was made for you. 

 

 

 

For positions in this location, we offer a base pay of <<$192,400 - $300,650>>, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. 

 

 

 

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

 

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, may confirm the distance between your primary residence and the closest office using a third-party service.

Equal Opportunity Employer

is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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