Team Manager

Location: UK Home Worker

Job Description

By joining Sedgwick, youll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Team Manager

Job Location: - UK Wide 

Job Type: Permanent 

Remuneration: Competitive salary taking into account skills, experience and qualifications 

 

We have a fantastic opportunity for a Team Leader within the UK 

 

An excellent opportunity has arisen for a motivated and driven individual to step into a Team Leader role within our Motor’s Capture, FNOL & Administration department. In this position, you’ll be responsible for maintaining high standards of work quality and ensuring service delivery targets are consistently met. 

 

As part of your duties, you’ll carry out internal audits, including telephony and file reviews. You’ll also analyse trends, identify training requirements, and work on developing new claims process improvements with client approval. 

 

Additionally, you’ll prepare management information reports to highlight key trends, pinpoint hot spots, and propose effective solutions. Your role will also involve active participation in client and customer management. 

 

This role is perfect for someone who thrives on leadership, enjoys problem-solving, and is passionate about delivering exceptional service. 

 

The skills you will possess when applying: 

 

• Demonstrable leadership capability: Confidence in directing and sustaining a high-performing team within a dynamic setting. 

• Comprehensive claims expertise: Proven experience in managing motor insurance claims under demanding operational conditions. 

• Advanced people development skills: Ability to coach, mentor, and motivate colleagues to achieve organisational objectives. 

• Exceptional communication proficiency: Skilled in articulating complex information clearly to policyholders, insurers, and contractors, while negotiating equitable resolutions. 

• Strategic decision-making: Capacity to evaluate intricate scenarios and implement solutions that balance compliance, efficiency, and customer satisfaction. 

 

The skills that will be developed once working: 

• We will provide all the Sedgwick specific training you need to thrive in this role 

 

What we’ll give you for this role: 

 

Remuneration & more 

• Competitive salary taking into account skills, experience and qualifications 

• A Self Invested Personal Pension Scheme (SIPP) 

• Holiday allowance of 25 days plus bank holidays 

• Flexible working from our office or your home 

 

Health & support 

• Private healthcare plan (including pre-existing conditions) 

• Life assurance 

• Employee assistance programme for employee wellbeing

• Group Income Protection

 

Other benefits 

• Voluntary flexible benefits – green car scheme, travel insurance, health assessment, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications 

• Discounts on various products and services 

 

This isnt just a position, its a pivotal role in shaping our industry 

 

At Sedgwick, you wont just build your career; youll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.

 

Together, were not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry. 

 

Next steps for you: 

 

Think wed be a great match? Apply now – we want to hear from you. 

 

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications, and may select some applicants for an interview (which may be virtual, or in-person).

 

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