Project Coordinator

Department: Project Management

Employment Type: Full Time

Location: Swansea, Swansea, Swansea, UK, Hybrid

Key Responsibilities

• Support in scoping possible projects and agree action plan with line manager.
• Provide programme design support.
• Work with your line manager to ensure programme schedules are suitable for the region based on local intricacies.
• Provide support and input into product development discussions and possible market opportunities.

• Provide project support to all programmes, to include, Cyber Academies, Foundations and CyberStart.
• Coordinate the successful setup and running of relevant programmes and pilots, including licensing, courses, collateral, webcasts, partners, communications, and internal/external stakeholders.
• Organise all project-related paperwork.
• Build and/or maintain an appropriate information system, with versioning control, for relevant programmes.
• Support in the implementation of new projects.
• Track all programme spending associated with your activity.
• Ensure tasks being undertaken are in line with programme goals.
• Identify risks and report correctly.
• Log and report lessons learned correctly.
• Provide regular reporting into your line manager at agreed intervals.
• Demonstrate impact of the any programme by collating case studies and statistics.

• Provide additional support where needed, if asked to do so by your line manager.
• Assist in any wider industry engagement activity as part of a programme, if necessary.
• Manage relevant external event staff and ensure their duties are fulfilled correctly.

Skills, Knowledge and Expertise

• Relevant experience supporting, coordinating or delivering projects or programmes. 
• Experience of organising and prioritising multiple activities, managing completing priorities and working to agreed deadlines. 
• Experience of building and maintaining effective working relationships with a range of internal and external stakeholders.
• Demonstrable experience of maintaining accurate project or programme documentation, records, action logs, plans or similar information.
• Experience of producing clear progress updates, reports or management information.
• Experience of using data, statistics or other evidence to monitor progress or demonstrate outcomes.
• Experience of undertaking research, gathering information and contributing to the scoping or development of projects, programmes or proposals.

• Strong organisational and coordination skills, with the ability to plan work effectively and follow activities through to completion.
• Strong written and verbal communication skills, with the ability to communicate clearly and professionally with a range of audiences.
• Ability to build positive working relationships and work collaboratively with colleagues, partners and other stakeholders.
• Ability to maintain accurate and well-organised project information, including appropriate document and version control.
• Knowledge of identifying project risks, issues or dependencies and able to escalate these appropriately.
• Ability to track project or programme expenditure accurately and work confidently with numerical information.
• Ability to collate and interpret information and data for reporting, monitoring and evaluation purposes.
• Confident using standard workplace productivity and collaboration tools, including documents, spreadsheets, presentations and shared information systems.
• Strong attention to detail, particularly when maintaining project records, financial information, reports and programme documentation.
• Ability to organise meetings and programme activity, including coordinating attendees, information, actions and follow-up requirements.
• Ability to adapt plans and priorities in response to changing programme requirements while continuing to meet agreed deadlines.

• Relevant knowledge and capability gained through education, vocational training, professional development and/or equivalent practical experience. 

• Takes ownership of allocated activities and follows actions through to completion.
• Works collaboratively as part of a team while being able to manage individual responsibilities effectively.
• Uses initiative to identify actions, issues and potential solutions within the scope of the role.
• Approaches work in an organised, accurate and methodical way.
• Communicates openly and constructively and keeps relevant stakeholders appropriately informed.
• Able to remain effective when priorities change or when several activities require attention at the same time.
• Demonstrates sound judgement about when to resolve an issue independently and when to seek guidance or escalate.
• Committed to providing a professional and responsive service to colleagues, partners and programme stakeholders.
• Able to undertake occasional travel as required, to meet business needs. 

• Experience working across different countries, regions, cultures and/or time zones.
• Experience supporting education, training, skills development or similar programmes.
• Experience coordinating external partners, suppliers, contractors, event staff or other third-party stakeholders.
• Experience supporting events, programme launches, pilots or other multi-stakeholder activities.
• Familiarity with project management approaches, tools or methodologies.
• Experience gathering case studies, performance measures or other evidence of programme impact.
• Knowledge of or interest in cyber security and/or the cyber skills and education sector.