Registered Nurse - Communications Center (Central Triage)

Location: Riedman - Remote

Time Type: Full time

Job Description

Job Title: Registered Nurse - Communications Center (Central Triage)

Location: Riedman Center/Remote

*IN PERSON TRAINING (8 WEEKS)*

*Working from home / hybrid schedule is an option once trained, will be expected to come into the office when needed*

Hours Per Week: 40

Schedule: Days/Evenings/Nights/Weekends (every other weekend + split holidays) 4, 8 or 12 hr shifts

*Must live within 1 hour of Riedman Center*

SUMMARY:

As a Registered Nurse (RN), you’re the engine and the heart of patient care at Rochester Regional Health. You make a positive difference every single day in the lives of our patients, their family members and visitors – going above and beyond to meet their needs with courtesy, kindness, respect and compassion. 

RESPONSIBILITIES:

• Performs initial and ongoing assessment of the patient, utilizing appropriate data (i.e. physical, psychological, educational and risk-screen data appropriate for the chronological / developmental age of the patient).

• Demonstrates clinical judgment in responding to priority patient needs.

• Communicates and documents assessment of patient with the interdisciplinary team. Utilizes all available resources in order to meet the needs of the patient and family.

Planning:

• Develops and documents plan of care, treatment and services which is individualized and appropriate for the patient needs, strengths, limitations and goals.

• Includes the interdisciplinary health team as needed.

• Demonstrates effective communication with the patient / family and interdisciplinary team.

Implementation:

• Provides care, treatment and services in collaboration with interdisciplinary health team.

• Maintains an appropriate nurse-patient relationship.

• Complies with organizational policies, procedures and protocols including policies governing safety, medication administration and documentation.

• Initiates and documents education plan for the patient and family based on identified learning.

Evaluations:

• Evaluates, communicates and documents patient responses to care.

• Revises plan of care based on ongoing evaluations and updates documentation appropriately.

Education:

• Ensures the patient and family receives / understands education / training specific to their needs and abilities using the teach back method for evaluation and documents appropriately.

Demonstrates Compassion, Leadership and Professionalism:

• Confidently leads the care delivery team through effective communication, collaboration and leadership.

• Assumes responsibility and accountability on the unit / patient care team.

• Demonstrates the ability to work collaboratively with others.

• Demonstrates knowledge of legal aspects of nursing as evidenced by documentation and professional behaviors.

• Delegates appropriate responsibilities to assigned nurses and ancillary staff.

• Demonstrates ability to manage job related stressors and constructive feedback during intra/interdepartmental relations.

• Demonstrates flexibility in meeting staffing needs throughout the organization.

• Participates in problem-solving activities at the unit level by identifying the problem and collaboratively working toward resolution.

• Provides input regarding protocols, policies and procedures to immediate supervisor.

• Provides training / precepting for new team members on the unit.

Performance Improvement / Evidence Based Practice / Research:

• Demonstrates knowledge of evidence-based practice within practice area and identifies opportunities for performance improvement.

• Participates and utilizes the performance improvement process to improve clinical practice.

• Completes at least one clinical research utilization (CRU) form for submission to Nursing Research Department utilizing a research article from the last 5 years from research performed in the United States.

Compliance

• Completes a minimum of 5 nationally approved contact hours (CNE or CEU) per year.

• Completes mandatory in-services and health screens in timely manner.

• Maintains Basic Life Support (BLS) certification.

REQUIRED QUAILFICATIONS

• Diploma or Associate’s Degree in Nursing required; Bachelor’s Degree in Nursing preferred.

• Registered Nurse license in New York State.

• Basic Life Support (BLS) certification 

• 3 years RN experience minimum

PREFERRED QUALIFICATIONS

• Prior experience pediatrics, adult medicine and triage strongly preferred.

EDUCATION:

AS: Nursing (Required)

LICENSES / CERTIFICATIONS: 

BLS - Basic Life Support - American Heart Association (AHA)American Heart Association (AHA), RN - Registered Nurse - NYS Office of ProfessionsNew York State Education Department (NYSED)

PHYSICAL REQUIREMENTS:

Moderate - Clinical - Moderate clinical roles are patient facing roles that require continual movement, including standing, walking, and lifting 20–50 lbs., along with pushing and pulling medical equipment and assisting with patient positioning. Employees perform frequent bending, twisting, and reaching while completing fine motor tasks in busy or confined clinical environments. High sensory acuity is essential for monitoring patient status and responding to alarms or safety concerns. Emotional and cognitive demands are substantial, involving decision-making under pressure, responding to emergencies, and maintaining sustained focus. Environmental exposures include infectious agents, bodily fluids, chemicals, and radiation. TB testing, mask-fit testing, and physical exams are common requirements.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$35.34 - $47.13Rochester14617

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.