Associate Manager, Clinical Claims

Team: Clinical

Location: New York, NY or Remote

Commitment: Full-time

Workplace Type: remote

What You’ll Do:

• Review advertising, website content, product pages, packaging, social media, and sales materials to ensure clinical and performance claims are accurate, substantiated, and compliant
• Evaluate supporting evidence (clinical studies, published literature, consumer research) and determine whether it is strong enough to support each claim
• Partner with Marketing, Legal, Regulatory, Clinical, and Product to give clear guidance on claim wording, risk level, and any additional substantiation needed
• Enable bold, defensible marketing by offering workable alternatives and solutions
• Own and build the claims library and evidence database so approved claims and their supporting data are documented and defensible
• Establish and refine claims review processes, templates, and approval workflows that scale with the business
• Success in your first 90 days: learn the portfolio and current review process, audit high-visibility and high-risk claims in market, build relationships with key stakeholders, and propose a prioritized roadmap for process improvements and claims library buildout

What You’ll Bring to the Team:

• 3 - 5 years of experience in claims substantiation, medical-legal-regulatory (MLR) review, advertising and promotion regulatory affairs, clinical research, or a related field
• Strong ability to critically appraise clinical data, including study design, sample size, endpoints, and statistical vs. clinical significance
• Working knowledge of FDA and FTC advertising and labeling standards, including the distinction between structure/function and disease claims
• Proven experience partnering with Marketing and Legal in a review or approval process
• Excellent written and verbal communication, with the ability to translate technical findings into clear, practical guidance for non-scientific audiences
• Bachelor’s degree in a scientific or health-related field (advanced degree a plus)
• Bonus points for consulting experience (regulatory, advertising compliance, or life sciences advisory), experience with NAD challenges or regulatory inquiries, or experience building a claims review function from the ground up

We’ve Got You Covered:

Full medical, dental, and vision insurance + OneMedical membership
Healthcare and Dependent Care FSA
401(k) with company match
Flexible PTO
Wellbeing + Learning & Growth reimbursements
Paid parental leave + Fertility benefits
Pet insurance
Student loan refinancing
Virtual resources for mindfulness, counseling, and fitness