Web Content Specialist

Location: Sao Paulo

Department: Marketing

About Us

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more.

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day. 

About the Role

Were looking for a Digital Experience Coordinator to support the day-to-day management of Riskifieds global digital experience. This role is ideal for someone who enjoys organization, technology, and creating exceptional web experiences.

Working closely with the Digital Experience Manager, youll help maintain our seven multilingual websites, publish content, coordinate website updates, and ensure our digital properties remain accurate, consistent, and optimized.

This is an excellent opportunity for someone looking to grow a career in digital marketing, website operations, or digital experience.

What Youll Be Doing:

Website Management

• Publish and update content in WordPress across seven multilingual websites.
• Build and format landing pages using existing page templates and components.
• Maintain page layouts, navigation, and website content.
• Ensure content is accurate, consistent, and follows brand guidelines.
• Coordinate multilingual content updates with translation teams.
• Perform routine website quality assurance (QA) before pages go live.

Digital Operations

• Execute recurring website requests from global and regional Marketing stakeholders.
• Support marketing campaign launches by publishing webpages, lead generation forms, banners, and CTAs.
• Update resource libraries, blog posts, events, webinars, and customer stories.
• Manage redirects, SEO metadata, and content housekeeping.
• Help maintain website documentation and processes.
• Monitor website health and report issues to the development team.

Quality Assurance

• Test webpages across devices and browsers.
• Check links, images, forms, and page functionality.
• Review pages for accessibility and content quality.
• Ensure multilingual sites remain synchronized after updates.

Cross-Functional Support

• Partner with Marketing, Product Marketing, Design, Content, and Web Development.
• Coordinate website requests and track progress.
• Help improve operational workflows and identify opportunities for automation.

Qualifications

• 1–2+ years of experience working with websites or digital marketing.
• Fluency speaking and writing in English required.
• Experience using WordPress CMS.
• Strong attention to detail required.
• Excellent organizational skills required.
• Familiar with basic SEO principles required.
• Comfortable managing multiple priorities. 
• Familiarity with Google Analytics or similar analytics tools required.
• Experience working with multilingual websites.
• Basic understanding of HTML and CSS
• Experience with AEO/GEO 
• Familiarity with project management tools, including Jira, AirTable, Asana, or Monday.com.
• Experience working directly with web developers
• Experience working with Figma 
• Experience using AI tools such as ChatGPT or Claude to improve productivity.
• Experience working with marketing automation or CRM platforms.

Please submit an English version of Resume/CV.

In the News

Reuters: General Atlantic-backed Riskified valued at $4.3 bln in NYSE debut

Fortune Magazine: Riskified named Best Workplaces in New York for 2022

The Muse: Q&A with Sales Enablement Manager Benedikt Parstorfer

Globes: Riskified is among Israel’s fastest growing companies 

TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site

CTech: Riskified’s VP HR on Post-COVID Flexible Work Routines

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.