SAP Technology & Platform Services Sr Manager

Location: Mexico; Remote

The Senior Manager – SAP Platform & Technical Services is responsible for leading the end-to-end SAP technical landscape, including Basis, ABAP development, Integrations, Security, and Run Support. This role ensures the stability, performance, and security of the current SAP ECC environment, while playing a key leadership role in shaping and delivering the future-state transformation to Cloud and S/4HANA. The position operates at the intersection of platform engineering, application delivery, and business continuity, partnering closely with functional teams, infrastructure, and business stakeholders.

 

JOB DUTIES:

• Own end‑to‑end availability, performance, and reliability of SAP platforms
• Lead SAP Basis and platform operations, including monitoring, performance tuning, capacity planning, transports, backup, and disaster recovery
• Ensure 24x7 operational stability with strong incident, problem, and change management
• Lead and develop cross‑functional technical teams (Basis, ABAP, integrations, security/GRC, application support)
• Define and manage SLAs, KPIs, and accountability across all technical services
• Maintain and optimize the SAP ECC (EHP7) landscape
• Manage technical risk related to obsolete components, patching limits, custom code, and technical debt
• Ensure compliance with internal controls, audits, and regulatory requirements
• Lead SAP Cloud and S/4HANA strategy and roadmap, including technical readiness
• Drive key transformation workstreams: architecture, data migration, technical conversion, clean‑core remediation
• Partner with business and architecture teams to design scalable, future‑proof solutions
• Oversee all SAP integrations and data flows (EDI, IDocs, middleware, external partners)
• Ensure resilient, monitored, and traceable business transaction processing
• Own SAP security and compliance, including access controls, SoD, audits, and cybersecurity alignment
• Manage vendors and partners, ensuring SLA performance, cost efficiency, and continuous improvement
• Deliver success through high availability, fewer incidents, faster delivery, reduced technical debt, and strong security posture

 

YOU MUST HAVE: 

• 5+ years SAP experience with strong technical foundation across: Basis / platform operations, ABAP and custom development lifecycle, Integrations (IDoc, EDI, APIs, middleware), SAP Security / GRC.
• Proven leadership of multi-disciplinary, geographically dispersed technical teams
• Experience managing complex SAP ECC landscapes
• Strong understanding of S/4HANA architecture and migration approaches
• Experience with cloud platforms (Azure/AWS) and SAP hosting models
• Experience of migrating on-premise SAP solutions to cloud platforms
• Vendor management and outsourced service delivery experience
• Advanced verbal and written English communication skills

 

WE VALUE:

• Experience with SAP RISE / Private Cloud
• Knowledge of Clean Core strategy and SAP best practices
• Experience supporting spin-offs / TSA environments

 

Core Competencies

• Strong ownership mindset – accountable for platform outcomes
• Able to operate at both hands-on technical and strategic levels
• Effective communicator with business and executive stakeholders
• Drives standardization, simplification, and automation
• Comfortable operating in transformation and ambiguity

 

WHATS IN IT FOR YOU? 

• Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind. 
• A collaborative and inclusive work environment where your contributions are valued. 
• Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects. 
• Access to cutting-edge tools, resources, and a supportive team to help you excel. 
• The chance to work with a global, innovative company shaping the future in its industry. 

 

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About Us

Resideo is a global leader in smart home and building solutions, with trusted brands including Honeywell Home, First Alert, and Resideo helping people feel more comfortable, secure, connected, and in control every day. Our products and technologies are found in more than 150 million homes and businesses worldwide. From intelligent climate solutions to security, sensing, water, and connected home technologies, Resideo develops and manufactures products designed to simplify everyday life and help protect what matters most. Our global teams span engineering, manufacturing, software, product management, supply chain, customer experience, and more — all working together to shape the future of connected living through innovation, quality, and meaningful real-world impact. At Resideo, our teams help create products and experiences that make everyday life more comfortable, secure, and connected for millions around the world. Learn more at www.resideo.com.

You can find out more about how the talent community works here: Resideo Talent Community Terms. Our recruitment privacy notice Resideo -Recruitment Privacy Notice - Dec 16 2022 describes in more detail how we process your personal data and how you can exercise your personal data rights.

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The Senior Manager – SAP Platform & Technical Services is responsible for leading the end-to-end SAP technical landscape, including Basis, ABAP development, Integrations, Security, and Run Support.