Technical Account Executive

Department: Sales

Location: Americas

Employment Type: FullTime

Over 4M developers have used Resend, and were onboarding hundreds of new paying customers every day. Weve built enrichment and segmentation systems to identify high-value accounts across our inbound funnel.

Founder-led sales have closed enterprise deals. Weve brought in experienced GTM help to build early infrastructure and playbooks. Were looking for a Technical Account Executive to join our small and growing Buyer Experience Squad.

This is a building and closing role. Youll take what exists, pressure-test it, expand it, and iterate on our repeatable sales motion. This role is remote based in the Americas Time Zones.

Read more about how we work, how we hire, and what we value here.

In this role, you will…

• Work high-intent inbound opportunities from enriched, segmented enterprise logos and high-growth companies

• Build on existing playbooks - we have hypotheses and early wins; youll validate, iterate, and scale what works

• Run experiments across messaging, timing, and channels to find repeatability

• Expand existing customers by identifying accounts that could benefit from higher tiers or additional products

• Prevent churn by distinguishing accounts worth saving from natural lifecycle churn

• Be the voice of the customer internally - feeding learnings back to product, marketing, and success

• Document everything - your learnings become the playbook the team builds on

You’ll be a great fit if you…

• Youve built before. You know what its like to operate without a finished playbook and have built out a new role, team, or function from zero

• Youre customer-obsessed. Genuinely curious about customers problems. Comfortable working with deeply technical infrastructure engineers and newer developers alike. You meet people where they are

• You think like a scientist. Hypotheses, tests, measurements, iteration. Youre trying to learn something with every conversation

• You document and share. Not a lone wolf. You write things down and make the whole team smarter from your work

• Youre technical enough. You dont need to be a developer, but you can hold a credible conversation about infrastructure, APIs, and email deliverability

• You care about craft. You notice sloppy details. You believe sales can and should be done with the same care as great product

• You’re comfortable with travel. Conferences, prospect on-sites, team events and everything in between to help drive value to our users

What it means to join the team...

• First 3 months focused on learning and experimentation, not rigid quotas

• Work directly with founders who are invested in building this function the right way

• Clear path to define quotas together based on what we learn

• Team-oriented culture with part of quota shared

• Honest, low-ego team with autonomy to ship

• 100% remote with flexible schedule

• Comp: $160,000 - $220,000 USD OTE (base + variable), commensurate with experience

Learn more about how we work:

• How we think about buyer experience

• What is our sales philosophy

• Whats the role of sales at Resend

About Resend

We are building the modern email sending platform for developers. We care deeply about quality, craft, and the developer experience.

Our fully remote team of 50 spans 15 countries and counting. Were backed by a16z, Y Combinator, and others. Meet the humans →